Michael Sell

Highly resourceful and performance-driven professional with extensive experience in planning, organizing, and controlling day-to-day operations to achieve organizational success. Demonstrated expertise in identifying and implementing continuous process improvement initiatives to enhance efficiency, streamline operations, and reduce overall expenses. Skilled at building, coaching, and empowering teams, conducting ongoing performance evaluations, and implementing training programs to meet service delivery metrics. Proficient in promptly addressing and resolving complex problems or issues, resulting in increased customer satisfaction and loyalty. Capable of effectively prioritizing and managing multiple assignments within tight deadlines.