Michael Seyfert
Hermitage,TN
Summary
Operations leader with 10+ years of experience driving performance in high-volume distribution environments, including leadership tenure with Under Armour. Proven ability to lead shift operations across multiple departments, aligning labor, workflow, and execution to support production volumes exceeding 10,000 units per shift. Experienced in developing teams, improving performance across productivity, quality, and safety metrics, and implementing process improvements that enhance operational efficiency. Recognized as a trusted leader with a track record of stepping into supervisory responsibilities and delivering results in fast-paced environments.
Overview
9
9
years of professional experience
Work History
Production Control Specialist
REI
Lebanon, TN
07.2023 - Current
- Coordinate and oversee production planning across 3–5 departments, aligning labor and workload to support daily output ranging from 1,500 to 12,000+ units per shift.
- Own shift performance visibility and execution, identifying root causes for misses (labor, productivity, execution) and driving corrective actions to improve KPI performance.
- Lead cross-functional communication and shift alignment, ensuring smooth handoffs and operational continuity across all departments. Partner with operations leadership to improve workflow efficiency and maintain consistent performance standards in a high-volume distribution environment.
- Communicate real-time shift performance and operational insights to leadership, enabling faster decision-making and improved execution.
Operational Trainer & Team Lead
Under Armour
Mount Juliet, TN
03.2017 - 07.2023
- Led daily operations for teams of 15–30 associates, consistently meeting or exceeding productivity, quality, and safety targets.
- Designed and delivered structured onboarding programs for 100+ employees, improving readiness and reducing early-stage performance gaps.
- Developed and implemented an interdepartmental error tracking system, improving accountability and reducing recurring quality issues.
- Acted as supervisor during leadership absences, managing staffing, labor allocation, and shift execution across multiple departments.
- Supported high-volume operations by coordinating workflow and staffing, contributing to consistent achievement of performance metrics.
Education
Bachelor of Science - Data Analytics
Western Governors University
Salt Lake City, UTSkills
- Operations Leadership
- Workforce Planning & Labor Optimization
- Performance Management & Coaching
- Production Planning & Execution
- Productivity & KPI Management
- Process Improvement & SOP Development
- Root Cause Analysis & Problem Solving
- Safety Leadership & Compliance
- Cross-Functional Operations Alignment
- Employee Training & Development
- WMS & Operational Systems
- High-Volume Distribution Operations
Accomplishments
• Lean Six Sigma Yellow Belt (AIGPE), applying continuous improvement principles to operational workflows and performance optimization.
• Developed a production rate tracking tool in Excel adopted by supervisors and leadership, improving real-time visibility into shift performance and accountability.
• Nominated for the 2025 Anderson Award at REI, recognizing strong leadership, operational impact, and contributions to team performance.
• Built a structured onboarding test environment at Under Armour, improving new hire readiness and reducing first-day errors and pressure on the floor.
• Designed and implemented an interdepartmental error tracking system at Under Armour, increasing accountability and reducing recurring quality issues.
• Created and managed SOPs and training guides across multiple departments, standardizing processes and improving consistency in execution.
• Led operational planning for peak sale events at REI, analyzing forecasts, historical data, and trends to develop 90/60/30-day execution plans.
Timeline
Production Control Specialist
REI
07.2023 - Current
Operational Trainer & Team Lead
Under Armour
03.2017 - 07.2023
Bachelor of Science - Data Analytics
Western Governors University