Michael Shannon
Winder,GA
Summary
Reliable, energetic with passion for hands-on work. . Highly versatile and experienced with latest technology and advancements in logistics and automotive industry. Hardworking Mechanic skilled in resolving mechanical issues on diverse vehicles through troubleshooting and diagnostics. Successful at adapting to new procedures.
Overview
10
10
years of professional experience
Work History
Logistics Coordinator
Lance Used Auto Parts
05.2019 - 10.2023
- Prepared and documented shipment activities and cargo movements to enable tracking history and maintain accurate records.
- Monitored inbound and outbound freight operations to establish timely delivery of packages.
- Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing.
- Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints.
- Built and established relationships with staff and vendors.
- Monitored performance of logistics operations to identify areas for improvement.
- Updated and maintained databases to track shipments and inventory.
- Strategized best methods and tactics for efficient storage and handling of materials.
- Managed customer service issues with professionalism and analytical approaches to maintain satisfaction and promote continued brand loyalty.
- Verified validity of vehicle inspection stickers and registrations.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Verified accuracy of all deliveries against order forms.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Created and enforced detailed organization processes to increase quality and service standards.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Used advanced software to prepare documents, reports, and presentations.
Delivery Driver
Lance Used Auto Parts
05.2019 - 10.2023
- Completed on-time deliveries by choosing best and most efficient routes.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Expedited deliveries to meet customer deadlines and requirements.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Successfully avoided time delivery delays by carefully planning best routes.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Loaded and unloaded various delivery vehicles with correct order and balancing.
- Drove truck in urban and rural areas to expertly make high volume of deliveries.
- Inspected load security and checked for damages.
- Identified mechanical issues, completed basic repairs and reported serious concerns to management.
- Filled out load paperwork and DOT-mandated log books.
Mechanic
Eurotech Automotive
03.2014 - 05.2019
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
- Disassembled defective parts to make proper repairs.
- Inspected and tested equipment to locate worn and damaged parts.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
- Repaired engine and transmission components to rebuild engine and enhance vitality.
- Utilized computerized diagnostic equipment to conduct thorough inspections and determine outcomes.
- Participated in ongoing training to stay up to date with advancements in automotive technology.
- Repaired and replaced worn and damaged components.
Education
High School Diploma -
South Gwinnett High School
Snellville, GASkills
- OSHA Compliance
- Customer Service
- Installing Equipment
- Troubleshooting Skills
- Rebuilding Engines
- Hand and Power Tools
- Transportation Management
- Supply Chain Operations
- Computer-Based Inventory System
- Mechanical Systems
- Inventory Management
- Workplace Safety
Timeline
Logistics Coordinator
Lance Used Auto Parts
05.2019 - 10.2023
Delivery Driver
Lance Used Auto Parts
05.2019 - 10.2023
Mechanic
Eurotech Automotive
03.2014 - 05.2019
High School Diploma -
South Gwinnett High School
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