Michael Shapiro
Zephyrhills,FL
Summary
Results-driven Quality Control Technician at Secure Pro, excelling in visual inspection and technical troubleshooting. Expert in identifying quality issues and implementing corrective actions, ensuring compliance with established standards.
Experienced with conducting meticulous quality inspections and ensuring compliance with industry standards. Utilizes detailed approach to identify and address defects, enhancing product reliability. Knowledge of collaborating effectively with cross-functional teams to drive continuous improvement initiatives.
Overview
18
18
years of professional experience
Work History
Quality Control Technician
Secure Pro
11.2017 - 01.2025
- Performed tests and inspections to conform to established standards.
- Liaised between quality control and other departments and contractors, providing project updates and consultation.
- Installation of structured wiring of audio, security systems, central vacs
- Service/repairs
Handy Man
Self-employeed
05.2015 - 11.2017
- Performed basic landscaping tasks, such as mowing, edging, trimming hedges, gardening, pulling weeds.
- Prepared for new painting by removing previous materials with seam-cleaning, scraping, and sanding.
- Increased client retention rate with proactive follow-ups after job completion to ensure satisfaction with the work performed.
- Performed preventive maintenance and repairs on various types of alarm systems and camera equipment.
Service Technician
Synergy of Florida
02.2007 - 05.2015
- Mounted panels for motion detectors, keypads and controls.
- Installations, roughs/retros/trim outs, cental vac, structured wiring
- Reduced downtime, diagnosing and repairing malfunctions in low voltage systems promptly.
- Demonstrated system use, maintenance and care to customers.
- Proactively identified potential issues in low voltage systems for early resolution, preventing costly future problems.
- Reviewed blueprints and project specifications ahead of time to fully understand all key details of job.
Education
High School Diploma -
Gaither High School
Tampa, FL06-1986
Skills
- Visual inspection
- Attention to detail
- Quality issue identification
- Materials testing
- Corrective actions
- Technical troubleshooting
Timeline
Quality Control Technician
Secure Pro
11.2017 - 01.2025
Handy Man
Self-employeed
05.2015 - 11.2017
Service Technician
Synergy of Florida
02.2007 - 05.2015
High School Diploma -
Gaither High School
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