Summary
Overview
Work History
Education
Skills
Timeline
Reading, playing Basketball, hunting, fishing, and camping.
Reading, playing Basketball, hunting, fishing, and camping.
Generic

Michael Sherrod

Decatur,AL

Summary

Energetic Sales Associate dedicated to driving customer satisfaction and increasing sales. Positive and respectful contributor talented in filling, facing and organizing products to maintain department standards. Hardworking and punctual individual recognized for consistently receiving high ratings on customer feedback surveys. Reliable Sales Associate with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage. Experience includes fast-paced assembly line work. Proven skills in managing parts, running machines and performing quality inspections. Additional strengths include welding, housekeeping and problem-solving. Quality-driven manufacturing professional consistently achieves demanding production targets with hard work and attention to detail. Knowledgeable about running cast machines and operating equipment safely. Well-organized and resourceful with superior work ethic. Productive Die Cast Operator offering excellent attention to detail and skills following detailed instructions to maximize production accuracy. Well-versed in properly readying machines for work and decreasing quality issues through close product inspections. Looking for new opportunity with manufacturing company. Thorough professional handles basic routine maintenance to keep production equipment up and running. Self-starter experienced in sample preparation and materials packaging. Familiar with molding and casting machinery and processes. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Circuit Card Assembly position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

28
28
years of professional experience

Work History

Die Cast Operator

Bocar,AL
08.2022 - Current
  • Performed visual and physical inspections of finished products to check quality.
  • Operated equipment such as cranes, forklifts and pallet jacks.
  • Polished and changed dies to meet different production needs.
  • Used time and start die cast machines to complete high-volume work under strict deadlines.

Sales Associate 2

ABC SELECT SPIRITS
08.2018 - 08.2022
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Answered incoming telephone calls to provide store, products and services information.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Met merchandise processing standards and maintained organized and accessible work area.
  • Adhered to company initiatives and achieved established goals.
  • Tracked company inventories, moved excess stock and arranged products to improve sales.
  • Obtained signatures for financial documents and internal and external invoices.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.

SHERROD JANITORIAL SERVICE INC

Self-employed
01.2008 - 05.2022
  • Checked quality of work regularly through inspections and official assessments.
  • Trained staff to follow team standards and use efficient techniques.
  • Kept team safe by verifying proper use of safety equipment and techniques, and correcting missteps.
  • Managed team supplies to maintain budgets and meet work demands.
  • Maintained equipment with focus on preventive and predictive methods to keep costs low and avoid breakdowns.
  • Assessed daily workloads, scheduled and planned daily assignments and oversaw numerous projects.
  • Monitored maintenance scheduling and reported maintenance team information to management.
  • Safely and efficiently finished repairs while supporting team members with tasks.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Prioritized and organized tasks to efficiently accomplish service goals.

Delivery Courier/Dispatch Operator

DHL Courier Services
09.2004 - 01.2008
  • Monitored dispatch board and adjusted call priorities regularly based on caller needs.
  • Tracked changes in computer system to keep records current and accurate.
  • Kept detailed and updated records of calls in physical and electronic databases.
  • Reported delays, accidents or other traffic and transportation situations.
  • Answered customer requests with information about product availability, shipping information and status updates.
  • Supervised driver dispatching, route planning and vehicle tracking for over 10 drivers.
  • Responded immediately to emergencies by initiating outbound calls to police agencies and emergency contacts.
  • Scheduled loads according to priority and available equipment.
  • Worked closely with transportation supervisor to dispatch and assign loads.
  • Recorded complaints and discussed possible solutions with customers to prevent negative word of mouth.
  • Recorded results of service calls to create report summaries for senior management.
  • Alerted personnel of road and weather hazards to minimize accidents and delays.
  • Trained employees on triaging and dispatching procedures to properly handle daily calls.
  • Identified locations and needs of callers to accurately send assistance.

Automotive Detailer

Town & Country Auto
01.2001 - 05.2003
  • Vacuumed car interiors to remove dirt and debris.
  • Washed wide range of vehicles each day.
  • Waxed exterior of vehicles, removed compound with soft cloth and buffed to brilliant shine.
  • Used steam cleaning equipment to remove dirt from engine and engine compartment.
  • Cleaned cars both externally and internally by hand or with use of automated equipment.
  • Used cleaning, protective and restorative agents to maintain and enhance appearance of vehicles.

Production Coordinator

ROCKWOOL INC.
06.1996 - 02.2001
  • Prepared for production by checking inventory levels of items needed to complete work.
  • Assessed current inventories and brought in supplies to keep stock within optimal levels for expected demands.
  • Assisted production schedulers in forecast and inventory for upcoming demand fluctuations and prevented material shortages and production downtime.
  • Cycle-counted sub-assemblies, identified discrepancies and made recommendations to maintain inventory.
  • Investigated, provided and submitted information to quality department about special incidents, events and complaints.
  • Monitored project progress and presented status to leaders to solve productivity issues.
  • Entered information into system to update status reports.
  • Consulted with department supervisors to evaluate needs and discuss corrective actions for individual concerns.
  • Documented production information showing volume produced and materials data.

Education

High School Diploma -

JACKSON OLIN HIGH SCHOOL
Birmingham, AL
05.1988

Skills

  • Teamwork and Collaboration
  • Machine Operation
  • Safety understanding

Timeline

Die Cast Operator

Bocar,AL
08.2022 - Current

Sales Associate 2

ABC SELECT SPIRITS
08.2018 - 08.2022

SHERROD JANITORIAL SERVICE INC

Self-employed
01.2008 - 05.2022

Delivery Courier/Dispatch Operator

DHL Courier Services
09.2004 - 01.2008

Automotive Detailer

Town & Country Auto
01.2001 - 05.2003

Production Coordinator

ROCKWOOL INC.
06.1996 - 02.2001

High School Diploma -

JACKSON OLIN HIGH SCHOOL

Reading, playing Basketball, hunting, fishing, and camping.

I love reading on my day off. I love playing basketball with my youngest daughter .She plays for Colorado Buffaloes so in the off season i play with her to help her train. Hunting during hunting season give me piece and relaxes me in the wild, I love fishing cause of being on the water in my fishing boat relaxes the mind. And i love camping because of my kids it shows them another way of survival.

Reading, playing Basketball, hunting, fishing, and camping.

I love reading on my day off. I love playing basketball with my youngest daughter .She plays for Colorado Buffaloes so in the off season i play with her to help her train. Hunting during hunting season give me piece and relaxes me in the wild, I love fishing cause of being on the water in my fishing boat relaxes the mind. And i love camping because of my kids it shows them another way of survival.

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Michael Sherrod