Michael Shettler
Orlando,FL
Summary
Results-driven sales performer with solid history of success in bringing in new customers, managing revenue streams and maintaining solid account relationships. Continuously monitor competitors and research market conditions to stay responsive and successful in dynamic environments. Persuasive negotiation and program management abilities.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Owner/Operator
S. A. Solutions LLC
08.2023 - Current
- Representing PTF Industrial Coatings CONUS and OCONUS
- Increased customer satisfaction by providing high-quality services and timely communication.
- Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Collaborated with industry partners to expand networking opportunities, fostering mutually beneficial relationships that drove growth for all parties involved.
- Maintained consistent work levels by establishing large customer base and continuous pipeline of deliveries.
Commerical Account Manager
Vitro Architectural Glass
04.2019 - 08.2023
- (Kentucky, Tennessee, Alabama, Florida, Columbia (Tecno))
- Increased client satisfaction by developing and maintaining strong relationships with key decisionmakers.
- Streamlined account management processes for improved efficiency and higher revenue generation.
- Negotiated favorable contract terms with suppliers, resulting in cost savings for clients.
- Managed a diverse portfolio of commercial accounts, ensuring timely delivery of products and services.
- Collaborated with internal teams to develop tailored solutions for clients'' unique business needs.
- Conducted thorough market research to identify potential new clients and expand the company''s customer base.
- Implemented effective sales strategies to consistently achieve and exceed sales targets.
- Analyzed financial data to monitor account performance and identify areas for improvement or growth opportunities.
- Provided exceptional customer service, addressing concerns promptly and maintaining open lines of communication with clients.
- Developed comprehensive reports to keep senior management informed on account status and progress towards goals.
Outside Sales Representative
Midwest Glass Fabricators
08.2016 - 04.2019
- (Indiana, Ohio, Kentucky, Tennessee, Alabama and Georgia)
- Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
- Established rapport with potential customers through cold calling and presenting product offerings tailored to their needs.
- Managed a large client base, consistently exceeding sales targets and contributing to overall team success.
- Collaborated with the marketing team on creating effective promotional materials for events and tradeshows.
- Developed in-depth knowledge of product features, benefits, and pricing strategies to effectively communicate value propositions to clients.
- Analyzed competitor activities and market trends, adjusting sales tactics accordingly for optimal results.
Logistics / Training Management Specialist/Technical Project Manager
TACOM (GS11)
10.2012 - 08.2016
- As a Logistic Technician & Project Manager, working under Soldier Protection Individual Equipment (SPIE), duties include directing, developing and performing logistics management operations that involve planning, coordinating and evaluating logistic actions required to support the Rapid Fielding Initiative (RFI) Mission.
- Enhanced team productivity by streamlining processes and implementing time-saving strategies.
- Organized large-scale events, ensuring seamless execution of logistics, registration, catering, and venue management.
- Optimized supply chain management, resulting in reduced delivery times and increased inventory accuracy.
- Managed budgets effectively, consistently staying within financial constraints while maximizing resource allocation for optimal results.
Instructor/Field Service Representative
U.S Logistics
11.2008 - 10.2012
- Devised, created, and published student lesson plans from vehicle technical manuals.
- Enhanced trainee performance by incorporating hands-on exercises and real-world scenarios into training sessions.
- Assisted in the development of comprehensive training programs, resulting in improved trainee skill sets and overall capabilities.
- Evaluated trainee progress regularly, providing constructive feedback and tailored instruction to ensure mastery of critical skills.
- Developed strong rapport with trainees, fostering an environment of trust and mutual respect that facilitated learning success.
- Maintained detailed records on each trainee''s progress, allowing for targeted interventions where necessary for optimal learning outcomes.
- Conducted regular after-action reviews following training exercises, identifying areas for improvement and implementing changes accordingly.
- Kept abreast of developments in military pedagogy through ongoing professional development and continuous learning opportunities.
- Served as a subject matter expert for military training curriculum, providing input on content and delivery methods for maximum impact.
Education
Engineering -
Macomb Community College
Warren, MIEngineering -
Oakland Community College
Rochester Hills, MIEngineering Management Technology -
Grantham University Lenexa
Lenexa, KS01.2016
Skills
- Team Leadership
- Performance Management
- Program Management
- Microsoft Suite
- Adobe Suite
- Budgeting and Forecasting
- Team Building
- Customer retention
- Emotional intelligence
- Sales coaching
- Pricing strategy
- Sales pipeline management
Timeline
Owner/Operator
S. A. Solutions LLC
08.2023 - Current
Commerical Account Manager
Vitro Architectural Glass
04.2019 - 08.2023
Outside Sales Representative
Midwest Glass Fabricators
08.2016 - 04.2019
Logistics / Training Management Specialist/Technical Project Manager
TACOM (GS11)
10.2012 - 08.2016
Instructor/Field Service Representative
U.S Logistics
11.2008 - 10.2012
Engineering -
Macomb Community College
Engineering -
Oakland Community College
Engineering Management Technology -
Grantham University Lenexa
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