Michael Shiffman
Las Vegas,NV
Summary
Highly experienced and results-driven sales professional with several high-end luxury auto dealerships. Strengths include persuasive communication, problem-solving skills, and the ability to build strong client relationships. Consistently achieved top-tier sales results monthly.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Sales Guide
Jaguar Land Rover Las Vegas
Las Vegas, NV
05.2021 - Current
- Guide customers in selecting vehicles that are aligned with specific needs and preferences.
- Execute vehicle presentations and test drives to elevate the customer experience.
- Engage in negotiation regarding purchase and lease agreements, as well as trade valuations.
- Continual follow-up to verify satisfaction, and establish a referral network.
Owner
Express Employment Professionals
Las Vegas, NV
08.2019 - 05.2021
- Managed daily operations and recruitment strategies for staffing solutions.
- Trained and mentored staff on best practices in employment services.
- Developed client relationships to understand workforce needs and goals.
Sales Guide
Jaguar Land Rover Las Vegas
Las Vegas, Nevada
11.2015 - 08.2019
- Assisted clients in selecting vehicles that meet their preferences and needs.
- Conducted product demonstrations to showcase vehicle capabilities effectively.
- Implemented effective sales strategies designed to increase repeat and referral business.
Finance and Brand Manager
Penske Wynn Ferrari Maserati
Las Vegas, NV
08.2013 - 11.2015
- Presented vehicles, established rapport, demonstrated product.
- Negotiated finance or lease terms with clients.
- Submitted applications and negotiated terms with the lender.
- Executed printing of finance and sales contracts, successfully completing transactions.
- Engaged in on-going follow up.
Sales Executive
Jaguar Porsche Las Vegas
Las Vegas, NV
05.1999 - 08.2014
- Presented product features and benefits to potential buyers effectively.
- Facilitated negotiations between clients and management for successful transactions.
- Repeatedly achieved top salesperson of the Month and recognized multiple times as salesperson of the year.
Education
Bachelor of Arts - Speech Communication
California State University, Northridge
Northridge, CA06-1992
Skills
- Establishing rapport with the client
- Client needs assessment
- Product demonstration
- Negotiating purchase and lease terms
- Handling objections
- Closing sales
- Client follow-up
Certification
- Master Certified Sales Guide
Timeline
Sales Guide
Jaguar Land Rover Las Vegas
05.2021 - Current
Owner
Express Employment Professionals
08.2019 - 05.2021
Sales Guide
Jaguar Land Rover Las Vegas
11.2015 - 08.2019
Finance and Brand Manager
Penske Wynn Ferrari Maserati
08.2013 - 11.2015
Sales Executive
Jaguar Porsche Las Vegas
05.1999 - 08.2014
Bachelor of Arts - Speech Communication
California State University, Northridge
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