Michael Shipley

In charge of most of hiring

Order all of liquor and beer

make sure inventory was kept up

running daily numbers to see where i could improve

taking cash deposits to bank

over see all employees

• Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
• Contributed to a positive work environment through effective teamwork and communication with colleagues.
• Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
• Kept bar presentable and well-stocked to meet customer needs.
• Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
• Followed alcohol awareness procedures for preventing excessive guest intoxication.
• Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
• Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
• Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
• Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
• Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
• Upsold menu items to customers, driving up per sale revenues and maximizing profits.
• Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
• Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
• Adhered to state laws regarding alcoholic beverage services and customer regulations.
• Obtained cash bank and stocked service bar to prepare for operation.
• Completed requisitions to maintain required stock par levels.
• Practiced safe work habits, wearing protective equipment and consistently following MSDS and OSHA standards.
• Applied knowledge to create innovative cocktails, enhance flavor profiles and expertly pair food and drinks.
• Prepared garnishes by evenly slicing and pitting fruits.
• Tracked bar stock levels and promptly replenished low materials to prevent shortages.
• Mixed unique and interesting cocktails for customers, including bar specials.
• Prepared custom drink orders by accurately measuring and mixing house ingredients.
• Upheld strict regulations for safe alcohol service and food safety.
• Kept bar stocked with liquors, juices and garnishes for drinks.
• Verified drinking age requirements of customers by carefully reviewing photo identification.
• Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
• Facilitated smooth workflow, coordinating with kitchen and floor staff to expedite orders.
• Streamlined bar operations by maintaining clean and organized work area, ensuring efficient service.
• Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.
• Maintained extensive knowledge of cocktail recipes and preparation techniques, ensuring high-quality beverage menu.
• Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
• Enhanced dining experience, suggesting food and drink pairings that complemented menu offerings.h

• Served high customer volumes during special events, nights, and weekends.
• Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
• Contributed to a positive work environment through effective teamwork and communication with colleagues.
• Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
• Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
• Kept bar presentable and well-stocked to meet customer needs.
• Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
• Followed alcohol awareness procedures for preventing excessive guest intoxication.
• Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
• Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
• Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
• Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
• Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
• Upsold menu items to customers, driving up per sale revenues and maximizing profits.
• Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
• Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.

• Served high customer volumes during special events, nights, and weekends.
• Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
• Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
• Contributed to a positive work environment through effective teamwork and communication with colleagues.
• Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
• Kept bar presentable and well-stocked to meet customer needs.
• Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
• Followed alcohol awareness procedures for preventing excessive guest intoxication.
• Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
• Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
• Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
• Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
• Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
• Upsold menu items to customers, driving up per sale revenues and maximizing profits.
• Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
• Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
• Adhered to state laws regarding alcoholic beverage services and customer regulations.
• Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
• Obtained cash bank and stocked service bar to prepare for operation.
• Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
• Enhanced customer experience with engaging conversations and personalized drink recommendations.
• Managed inventory to prevent shortages, conducting weekly stock checks and placing timely orders.
• Ensured compliance with health and safety regulations, routinely checking and documenting bar cleanliness and equipment functionality.
• Enhanced dining experience, suggesting food and drink pairings that complemented menu offerings.
• Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.
• Optimized beverage cost and waste management, regularly reviewing and adjusting pour sizes and inventory levels.
• Fostered culture of teamwork, collaborating with colleagues to ensure smooth operation during high-traffic periods.
• Developed loyal clientele by engaging in friendly conversations and providing exceptional service.
• Implemented sustainable practices, reducing waste by introducing reusable straws and biodegradable napkins.
• Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
• Improved team morale and efficiency, leading by example and offering support during peak hours.
• Maintained extensive knowledge of cocktail recipes and preparation techniques, ensuring high-quality beverage menu.
• Streamlined bar operations by maintaining clean and organized work area, ensuring efficient service.
• Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.
• Boosted beverage sales, designing and promoting range of signature cocktails.
• Contributed to event success, planning beverage menus and efficiently serving large groups.

• Fostered strong relationships with regular patrons through personalized service that encouraged repeat business.
• Maintained high standards of cleanliness and safety, ensuring compliance with local health regulations.
• Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
• Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
• Provided exceptional customer service, anticipating guests'' needs and exceeding their expectations consistently.
• Supervised and trained staff on preparing and delivering drinks, handling food, and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
• Trained [Number] new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
• Enhanced customer satisfaction by efficiently managing staff and promptly addressing guest concerns.
• Increased overall revenue with creative drink promotions and themed events.
• Implemented effective cash handling procedures, reducing discrepancies in register balances at the end of shifts.
• Reduced waste and costs by closely monitoring inventory levels and implementing proper storage techniques.
• Coordinated private events at the venue by working closely with clients to understand their requirements and deliver outstanding experiences.
• Contributed to menu development by suggesting innovative cocktail recipes based on market trends and customer preferences.
• Collaborated with other department supervisors to create a seamless guest experience throughout the establishment.
• Managed staff scheduling to optimize coverage during peak hours and minimize labor expenses.
• Resolved conflicts among team members quickly and professionally, fostering a positive work environment.
• Maintained up-to-date knowledge of industry trends, competitor offerings, and mixology techniques to continually improve overall operations.
• Improved staff performance through comprehensive training programs and regular feedback sessions.
• Ensured accurate reporting of daily sales figures to upper management for informed decision-making processes related to budgeting and forecasting.
• Developed strong relationships with suppliers, negotiating favorable pricing on beverage orders.
• Established rules for ejecting problem customers from bar to reduce liability and maintain pleasant environment.
• Boosted team morale through open communication channels, employee recognition initiatives, and team-building activities.
• Oversaw maintenance tasks for all bar equipment, ensuring optimal functionality during busy hours.
• Assisted in recruiting top talent for the bar team, conducting thorough interviews and selecting qualified candidates.
• Served high customer volumes during special events, nights, and weekends.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Kept bar presentable and well-stocked to meet customer needs.
• Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
• Followed alcohol awareness procedures for preventing excessive guest intoxication.
• Obtained cash bank and stocked service bar to prepare for operation.
• Adhered to state laws regarding alcoholic beverage services and customer regulations.
• Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
• Upsold menu items to customers, driving up per sale revenues and maximizing profits.
• Trained new hires in food handling and safety protocols to boost knowledge and performance.
• Controlled food costs and managed inventory.
• Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
• Scheduled and rotated staff for adequate coverage and fair distribution of workload.
• Created new recipes, outlined steps, and training staff on correct preparation.
• Controlled expenses and boosted profitability by managing food and labor costs.
• Served consistent portions following recipes and control standards.
• Planned and executed promotions and special events in close collaboration with management.
• Monitored food preparation, production, and plating for quality control.