Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Michael Sibilia

Miami,FL

Summary

Innovative, Performance-Driven Business Executive – with extensive international experience in business operations, policy design, operational transformation, risk management, strategic planning, information technology, marketing, and business development in the global financial industry. Demonstrates ability to drive revenue and profit while enriching the product portfolio and market share. Exceptional communication, negotiation, and relationship management skill coupled with a history of executing successful business outcomes. Seasoned Chief Operating Officer with background in streamlining operations, improving processes and increasing efficiency across various industries. Strong skills include strategic planning, team leadership and data-driven decision making. Known for transforming organizations into high-producing entities while maintaining job satisfaction among employees.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Chief Operating Officer

HIBDG - Helping Individuals and Businesses Grow
Miami, FL
08.2023 - Current
  • Consult CEO on financial planning, budgeting, cash flow, operational priorities and policy matters.
  • Played a role in crafting and aligning organizational strategies.
  • Maintain continuous lines of communication, keeping the CEO informed of all critical issues.
  • Represent the organization externally, as necessary, particularly in vendor and contract negotiations.
  • Directed and structured organizational finance, human resources, technology and operations activities.
  • Defined staff performance goals, assigned accountabilities, and established priorities.
  • Guide team members with supportive and collaborative strategies.
  • Fostered a high-performance culture emphasizing continuous improvement.
  • Implemented regular training and development programs for staff.
  • Acted as management liaison to the board, presenting critical financial matters at key meetings.
  • Enhanced operational structures by implementing tailored internal control mechanisms.
  • Worked closely with CEO to oversee the annual budget process.

Chief Operating Officer

Finca Impact Finance
Washington, DC
01.2018 - 12.2022
  • Oversaw regional activities in the Latin America and Caribbean territories for an international finance firm.
  • Led transformation efforts in risk management, strategic planning, and call center operations.
  • Oversaw activities of cross-functional units at multiple locations.
  • Authored comprehensive policy manuals, updated IT strategic plans, and analyzed competitor trends.
  • Increased net income by $1.5 million in the first year through waste reduction, augmented customer satisfaction, and enhanced productivity.
  • Drove success leading the development of new products and services.
  • Improved OPEX/GLP and OPEX income ratios through strategic financial initiatives.
  • Achieved a 94.5% client satisfaction index, reflecting a significant increase of 13.5 points.
  • Integrated gender-inclusive strategies into product development and marketing processes to enhance equity.
  • Digitized essential business operations, leading to a 66% decrease in processing times and workflows.
  • Delivered financial products tailored to the needs of two million customers in diverse emerging markets.
  • Directed operations spanning multiple countries and substantial financial holdings.

Chief Executive Officer

Bima Mobile
London, United Kingdom
06.2013 - 05.2018
  • Oversaw budgetary and financial activities and implemented strategies to grow business and profits.
  • Directed various areas including sales, business development, and financial strategy.
  • Oversaw financial portfolio operations worth $17.5 million to enhance client engagement.
  • Increased profitability by two-thirds through eliminating redundancies.
  • Boosted collaboration leading to a 13.85% proliferation in market share through strategic engagement.
  • Led efforts to identify and enter new markets, driving revenue growth.
  • Oversaw financial planning, including budgeting, forecasting, and investment strategies.
  • Negotiated high-value contracts and partnerships to expand market presence.
  • Hired, trained, and mentored staff members to maximize productivity.
  • Eliminated company bottlenecks, reduced financial obstacles, and addressed work constraints to promote overall growth.

Product Director

Digicel
Kingston, Jamaica
08.2011 - 06.2013
  • Conducted market research, trend analysis, and strategic road mapping for products.
  • Aligned product development with industry standards and business requirements.
  • Enabled a notable rise of 30,000 subscribers for the post-paid customer base by implementing innovative digital products.
  • Elevated productivity through strategic coaching focused on product knowledge.
  • Optimized sourcing strategies to achieve competitive pricing while maintaining quality benchmarks.
  • Increased ARPU in the post-paid customer sector by streamlining mobile purchasing processes.
  • Boosted revenue by 1% by efficiently directing the provision of customer insurance services for frequent flyer clients.
  • Supported cross-product process by championing public betas, experimentation tracking, feedback and roadmap development.
  • Communicated with stakeholders throughout the entire product lifecycle.
  • Collaborated with marketing team to design effective promotional campaigns.
  • Oversaw daily operations related to product management activities, including budgeting and resource allocation.

Senior Finance Manager

Bi Investment Group
Florida, USA
03.2003 - 07.2011
  • Managed budgeting workflows, financial forecasting processes, and detailed ratio analyses.
  • Provided strategic guidance on long-term business objectives and initiatives related to finance operations.
  • Established performance metrics for measuring the effectiveness of corporate finance activities against stated goals and objectives.
  • Developed and implemented financial strategies to drive company growth and increase profitability.
  • Created financial management mechanisms to minimize financial risk to business.
  • Guaranteed adherence to corporate policies in product purchasing.
  • Implemented workflow streamlining to achieve cost savings of $1.8 million.
  • 4% revenue increase attained through effective application of economies of scale along with enhancements in procurement strategies.

Education

Master of Science - International Business

The University of Salford
Salford, UK
06-2021

Bachelor of Science - Economics & Finance

Niagara University
Lewiston, NY

Skills

  • Efficiency Improvement Management
  • Strategic Marketing
  • Industry Assessment
  • Strategic Planning
  • Strategic Business Growth
  • Budget Oversight
  • Strategic Product Launch
  • Comprehensive Business Analysis
  • Effective Leadership
  • Workforce Talent Optimization
  • Vendor Management
  • Operations administration
  • Fiscal oversight
  • Operations oversight
  • Business forecasting
  • Cross-functional collaboration
  • Financial management

Certification

  • Six Sigma Black Belt Certification
  • Advanced Microsoft Excel Certification

References

References available upon request.

Timeline

Chief Operating Officer

HIBDG - Helping Individuals and Businesses Grow
08.2023 - Current

Chief Operating Officer

Finca Impact Finance
01.2018 - 12.2022

Chief Executive Officer

Bima Mobile
06.2013 - 05.2018

Product Director

Digicel
08.2011 - 06.2013

Senior Finance Manager

Bi Investment Group
03.2003 - 07.2011
  • Six Sigma Black Belt Certification
  • Advanced Microsoft Excel Certification

Master of Science - International Business

The University of Salford

Bachelor of Science - Economics & Finance

Niagara University

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Michael Sibilia