Michael Siegel
Holland,MI
Summary
Hardworking professional with over 15 years of professional driving experience. Well-organized in coordinating routes and loading vehicles. Excellent communication, customer service and multitasking skills with observant nature and strong safety focus. Valid Chauffeurs license, DOT medical endorsement and clean driving history.
Overview
12
12
years of professional experience
Work History
Driver
Logical Logistics
Grand Rapids, MI
04.2016 - Current
- Provided excellent customer service by responding promptly to customer inquiries and complaints.
- Conducted pre-trip inspections prior to departure including verifying load details and confirming route information.
- Participated in training sessions regarding safe driving practices and defensive driving techniques.
- Developed and maintained relationships with vendors, carriers and customers to ensure efficient shipping of goods.
- Implemented new technologies such as GPS tracking software for increased efficiency in logistics operations.
- Maintained up-to-date knowledge of relevant laws, regulations and best practices pertaining to logistics operations.
- Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Resolved customer complaints in a professional manner while maintaining positive relationships with clients.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
Logistics Manager
DHL
Kentwood, Michigan
09.2013 - 04.2016
- Conducted training sessions for new employees on safety procedures within the warehouse.
- Maintained relationships with key stakeholders like customers, suppliers, distributors.
- Created reports to track shipment progress, delivery times, and costs associated with transport.
- Managed day-to-day shipping and receiving, overseeing large number of packages in 24-hour period.
- Directed staff in policies regarding storage, distribution, and transportation of products.
- Ensured compliance with company policies, procedures, safety regulations and applicable laws.
Education
High School Diploma -
Rockford High School
Rockford, MI05-1997
Skills
- Endorsements
- ■ DOT Medical Card
- ■ MI Chauffeurs License
- Vehicle maintenance
- Customer service
- GPS/Route planning
- Safety compliance
- Logistics coordination
- Delivery scheduling
- Time management
- Loading and unloading
- Friendly and outgoing
- Physical stamina
- Traffic law observation
Timeline
Driver
Logical Logistics
04.2016 - Current
Logistics Manager
DHL
09.2013 - 04.2016
High School Diploma -
Rockford High School