Michael Sigmon
Waxhaw,NC
Summary
Dynamic legal professional with extensive experience as a Probate Legal Assistant at McIntyre Elder Law. Expert in client communication and document drafting, ensuring efficient case management. Proven ability to build relationships and maintain confidentiality while adapting to fast-paced environments. Recognized for exceptional attention to detail and organizational efficiency in high-stakes legal contexts.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Probate Legal Assistant
McIntyre Elder Law
Charlotte, NC
06.2024 - 04.2025
- Responsible for initial contact with Camp Lejeune Lawsuit clients. Gathered pertinent information on clients and decedents related to the Camp Lejeune lawsuit. Documented this information into the firm's CLIO system and Excel spreadsheets. Drafted qualification documents for clients to fill out and have notarized. Once received back from the client, I emailed it to the Onslow County, NC, court. Answered incoming calls from clients regarding questions related to the Camp Lejeune Lawsuit.
Legal Intake Specialist
Law Office of Charles G. Monnet
Charlotte, NC
07.2022 - 11.2023
- Answered incoming calls from potential clients seeking assistance with their potential medical malpractice claims. Documented all information in the firm's Smart Advocate computer system. Drafted contracts of representation were mailed or emailed to clients for signature. Once received from the client, I created a file in the computer system for the new client. Ordered medical records and prepared them for review by the attorney. I filled in for the receptionist during her lunch break, sick days, and vacation days.
Legal Intake Specialist
Law Offices of Auger & Auger
Charlotte, NC
03.2021 - 11.2022
- Answered incoming calls from potential clients seeking assistance with their personal injury legal problems. I interviewed potential clients and qualified them as clients. Drafted and emailed contracts of representation to potential clients. Once signed and received back from the client, I created an electronic file for the client in the firm's Needles computer system. Assigned the client to the case manager and the appropriate attorney. Backed up case managers and receptionists as needed during lunch breaks, sick days, and vacation days.
Education
Customer Service Certification
Catawba Valley Community College
Hickory, NC06-1998
Bachelor of Arts - Business Administration
Lenoir-Rhyne College
Hickory, NC05-1991
Skills
- Client communication
- Case management
- Document drafting
- Data entry
- Software proficiency
- File organization
- Time management
- Confidentiality compliance
- Customer service
- Team collaboration
- Problem solving
- Attention to detail
- Adaptability to change
- Client relations
- Notary public
- Fast learner
- Microsoft office
- Organizational efficiency
- Legal terminology
- Exceptional telephone etiquette
- Relationship building
- Multi-line switchboard
- Case management support
- Writing and editing
- Interviewing clients
Affiliations
- Gardening
- Home Improvement Projects
- Classic Automobiles
Accomplishments
- Outstanding customer service recognition by clients at Law Offices of Michael A. DeMayo.
- NC state level recognition for community service project for Phi Beta Lambda Business Fraternity.
- Star performer of circulation sales for Charlotte Business Journal.
Certification
- Nationally Certified Pharmacy Technician
- NC & SC State Certified Pharmacy Technician
- CPR Certification
References
References available upon request.
Timeline
Probate Legal Assistant
McIntyre Elder Law
06.2024 - 04.2025
Legal Intake Specialist
Law Office of Charles G. Monnet
07.2022 - 11.2023
Legal Intake Specialist
Law Offices of Auger & Auger
03.2021 - 11.2022
Customer Service Certification
Catawba Valley Community College
Bachelor of Arts - Business Administration
Lenoir-Rhyne College