Michael Silletto

Work History

Atlas Logistics

Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
Transported goods between warehouse locations according to shipment and storage needs.
Operated forklift in compliance with OSHA guidelines and organizational policies.
Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
Unloaded and stacked materials by raising and lowering lifting devices.
Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
Collaborated with team members to complete tasks quickly and increase overall productivity.

Advance Auto Parts

Performed daily vehicle inspections, identifying potential issues before they escalated into costly repairs.
Maintained safe driving records by strictly following traffic rules and regulations.
Loaded and unloaded trucks using pallet jacks or forklifts when required, ensuring proper handling of items.
Provided exceptional customer service at the point of delivery, addressing concerns and answering questions as needed.
Enhanced customer satisfaction with timely deliveries and professional communication during pickups and dropoffs.
Collaborated with warehouse staff for efficient loading and unloading of cargo, minimizing delays in the supply chain process.
Obtained signatures upon delivery completion, confirming receipt of goods by customers in a timely manner.
Efficiently navigated various types of vehicles through different road conditions, maintaining safety standards throughout all trips.
Supported warehouse operations by organizing products on shelves and pallets for easy retrieval during shipment preparation.
Handled sensitive materials with care, ensuring no damage occurred during transportation or storage periods.
Streamlined order fulfillment by accurately picking items according to packing lists and invoices.

O’reilly Auto Parts

Issued parts to technicians to complete customers' repairs.
Served customers in-store and by telephone to answer questions and place orders.
Collaborated with service technicians to identify required parts for repairs, minimizing delays and enhancing productivity.
Provided exceptional customer service by promptly responding to inquiries, resolving issues, and consistently going above and beyond to exceed expectations.
Stocked storage areas with merchandise from new trucks, following bins system accurately to minimize inventory errors.
Maintained a clean and organized work environment, allowing for easy access to frequently used items and efficient completion of tasks.
Conducted thorough research on complex parts inquiries, ensuring accurate information was provided to customers and colleagues.
Maintained current knowledge of manufacturers' options and parts availability to offer expert support.
Tracked parts use and charged items to customer accounts for billing.
Processed returns and exchanges promptly, addressing customer concerns while adhering to company policies.
Increased customer satisfaction by efficiently managing parts inventory and ensuring timely delivery of orders.
Received and restocked product, keeping sales floor shelves full and ready for customers' purchases.
Assisted customers in finding appropriate parts promptly.
Greeted customers via telephone and in person to answer questions, resolve concerns, and complete sales.