Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
References
Timeline
Generic

Michael Singleton

Severna Park

Summary

Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Assistant Manager

Jersey Mike's Subs
06.2021 - 01.2024
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Streamlined store operations for increased efficiency, implementing new processes and procedures.
  • Conducted employee performance evaluations, providing constructive feedback for growth and development.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.

Driver

KP Counseling
01.2024 - Current
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.
  • Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.

Education

High School Diploma -

Anne Arundel Community College
Arnold, MD

Skills

  • Operations Management
  • Product and Service Knowledge
  • Team Motivation
  • Leadership
  • Communication
  • Customer Service
  • Time Management

Accomplishments

    3 High School Track And Field State Championships



Affiliations

  • Volunteering
  • Family Time
  • Sports

Certification

CPR Certified

Concussion Certified

Jersey Mike's Manager Certification

References

References available upon request.

Timeline

Driver

KP Counseling
01.2024 - Current

Assistant Manager

Jersey Mike's Subs
06.2021 - 01.2024

High School Diploma -

Anne Arundel Community College

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Michael Singleton