Michael Siracusa
Summary
Hardworking Order Fulfillment Associate with attention to detail and physical stamina to handle challenging work. Supports smooth distribution operations with top skills in equipment operation, order packing, and multitasking. Knowledgeable about safety standards and RF tracking.
Overview
7
7
years of professional experience
Work History
Order Fulfillment Associate
Home Depot
Lafayette
07.2022 - Current
- Processed customer orders accurately and efficiently for timely fulfillment.
- Managed inventory levels and organized stock to ensure efficient order fulfillment.
- Assisted customers with order inquiries to enhance satisfaction and provide accurate product information.
- Collaborated with team members to streamline order picking, improving overall workflow.
- Conducted quality checks on outgoing merchandise to ensure accuracy.
- Trained new associates on order fulfillment processes and best practices.
- Pulled and packed products from shelves based on customer orders.
- Utilized barcode scanners to track all merchandise movements accurately.
- Verified order accuracy prior to shipment.
- Resolved customer inquiries regarding order status and delivery.
- Adhered to company and operational procedures when using heavy equipment, forklifts, pallet runners, pallet jacks and palletizers.
- Maintained accurate records of orders, shipments, and inventory.
- Loaded and unloaded trucks during peak periods of activity.
Delivery Driver
Doug Ashey Lumber
Breaux Bridge
02.2022 - 07.2022
- Delivered lumber products to various job sites efficiently and safely.
- Inspected delivery vehicles regularly to ensure safety and compliance.
- Loaded and unloaded materials adhering to safety protocols to maintain operational integrity.
Pro Service associate
Lowes Home Improvment
Carencro
04.2019 - 02.2022
- Provided exceptional customer service to ensure customer satisfaction.
- Assisted customers in product selection and provided expert knowledge on home improvement.
- Handled customer inquiries and resolved issues to enhance service satisfaction.
- Consulted with customers regarding needs and addressed concerns.
- Assisted customers by finding solutions to complaints, concerns and inquiries.
- Trained new associates on company policies and customer service standards.
- Utilized POS system to process orders accurately and efficiently.
- Processed customer transactions in an efficient and accurate manner.
- Handled cash, credit card, and check payments for goods and services.
- Stocked shelves and maintained inventory levels for efficient store operations.
- Stocked merchandise and loaded and unloaded deliveries.
- Adhered to all safety regulations when handling merchandise or operating equipment.
- Completed assigned tasks within established time frames.
Education
Associate - Engineers Assistant
Community College of United States Air Force
Huntsville, AL 05.1996 - 05.1996
Brother Martin High School
New Orleans, LASkills
- Order processing
- Inventory management
- Warehouse logistics
- Quality assurance
- Quality control
- Barcode scanning
- Equipment operation
Languages
Italian
Professional
Spanish
Elementary
Timeline
Order Fulfillment Associate
Home Depot
07.2022 - Current
Delivery Driver
Doug Ashey Lumber
02.2022 - 07.2022
Pro Service associate
Lowes Home Improvment
04.2019 - 02.2022
Associate - Engineers Assistant
Community College of United States Air Force
05.1996 - 05.1996
Brother Martin High School