Michael Sisti

• Warmly greeted patients and visitors and made each feel welcome.
• Developed strong working relationships with customers and coworkers through effective communication skills, contributing to a positive work atmosphere for all parties involved in the transportation process.
• Exhibited adaptability under changing conditions by adjusting routes and schedules to accommodate unforeseen circumstances, minimizing disruptions to the delivery process.
• Cleaned and maintained vehicle and assessed vehicle for damage after each shift.

• Established strong vendor relationships for cost-effective procurement of vehicles and parts.
• Developed comprehensive training programs to ensure driver safety and compliance with regulations.
• Led cross-functional teams in the development and implementation of new fleet policies and procedures.
• Improved driver retention rates through effective employee engagement initiatives like incentive programs or recognition awards ceremonies.
• Managed budgeting processes, effectively controlling costs and maximizing resources.
• Coordinated large-scale vehicle deployments for special projects or events while maintaining daily operational requirements.
• Demonstrated exceptional organization and attention to detail by overseeing the timely renewal of all required licenses, permits, and registrations for the fleet.
• Streamlined maintenance processes for improved vehicle performance and reduced downtime.
• Enhanced fleet efficiency by implementing advanced tracking and monitoring systems.
• Conducted regular risk assessments to identify potential hazards and minimize incidents within the fleet operation.
• Conducted thorough analyses of accident data to identify trends or patterns that could inform future safety training sessions.
• Facilitated open lines of communication between drivers, dispatchers, mechanics, and leadership to foster a collaborative work environment.
• Collaborated with human resources to recruit, train, and retain top talent within the fleet operations team.

• Maintained accurate documentation of all actions taken during shifts, ensuring regulatory compliance and seamless handoff between operators.
• Exceeded performance expectations consistently by prioritizing tasks effectively, maintaining a strong work ethic, and demonstrating adaptability in fast-paced environments.
• Enhanced fuel distribution efficiency by monitoring and controlling flow rates and storage levels.
• Ensured timely delivery of fuel products to customers by coordinating with transportation providers and maintaining accurate records.
• Supported overall business growth strategies through active participation in industry conferences, workshops, networking events as well as staying up-to-date on emerging trends in the fuels distribution sector.
• Optimized storage capacities through strategic organization of tanks, pumps, valves, and pipelines within the facility.
• Assisted in training new employees on proper techniques, safety procedures, and best practices for fuels distribution operations.
• Increased workplace safety through diligent adherence to OSHA regulations and company-specific guidelines.
• Enhanced overall facility safety by conducting regular audits of equipment, identifying potential hazards, and recommending corrective actions to management.
• Reduced spill incidents by implementing strict safety protocols and conducting regular inspections of equipment.
• Contributed to environmental sustainability efforts through careful adherence to regulatory requirements for emissions, spills, and waste disposal.

Hunting and Firearms Retail Outfitter

• Spearheaded efforts to maintain a clean, organized, and visually appealing store environment that facilitated smooth shopping experiences for customers.
• Handled complex customer inquiries promptly providing accurate information and resolving issues efficiently.
• Monitored sales floor to identity customer service opportunities or need for loss prevention control measures.
• Maintained knowledge of, employed and enforced best practices for safe handling of firearms and accessories.
• Processed as many as Number background checks daily using both Software and traditional NICS phone-in checks.
• Assisted customers with purchasing decisions by providing relevant product and regulatory information.
• Employed upselling techniques to promote sales revenue growth and present customers with complete package supporting main purchases.
• Meticulously maintained records of all transactions, ensuring proper documentation for auditing purposes.
• Played an active role in loss prevention efforts by monitoring inventory levels closely and reporting any discrepancies immediately to management personnel.
• Educated customers on proper firearm handling techniques, emphasizing the importance of safety measures when operating firearms.
• Conducted thorough background checks for firearm sales, ensuring compliance with federal regulations and promoting safety within the community.
• Enhanced store reputation by consistently delivering exceptional customer service and demonstrating expertise in various types of firearms.
• Organized training sessions for new hires familiarizing them with store protocols, products, and customer service standards.
• Processed transactions efficiently using point-of-sale systems while adhering to strict security protocols related to firearm sales transactions.
• Assisted customers in selecting appropriate firearms for their needs, taking into account factors such as intended use, personal preferences, and budget limitations.
• Collaborated with other team members to address issues or concerns raised by customers regarding products or services offered at the store.
• Created inviting environment for customers by maintaining store organization and cleanliness.
• Listened to customer needs and desires to identify and recommend optimal products.
• Managed efficient cash register operations.

Hunting and Firearms Retail Outfitter

• Spearheaded efforts to maintain a clean, organized, and visually appealing store environment that facilitated smooth shopping experiences for customers.
• Handled complex customer inquiries promptly providing accurate information and resolving issues efficiently.
• Monitored sales floor to identity customer service opportunities or need for loss prevention control measures.
• Maintained knowledge of, employed and enforced best practices for safe handling of firearms and accessories.
• Processed as many as Number background checks daily using both Software and traditional NICS phone-in checks.
• Assisted customers with purchasing decisions by providing relevant product and regulatory information.
• Employed upselling techniques to promote sales revenue growth and present customers with complete package supporting main purchases.
• Meticulously maintained records of all transactions, ensuring proper documentation for auditing purposes.
• Played an active role in loss prevention efforts by monitoring inventory levels closely and reporting any discrepancies immediately to management personnel.
• Educated customers on proper firearm handling techniques, emphasizing the importance of safety measures when operating firearms.
• Conducted thorough background checks for firearm sales, ensuring compliance with federal regulations and promoting safety within the community.
• Enhanced store reputation by consistently delivering exceptional customer service and demonstrating expertise in various types of firearms.
• Organized training sessions for new hires familiarizing them with store protocols, products, and customer service standards.
• Processed transactions efficiently using point-of-sale systems while adhering to strict security protocols related to firearm sales transactions.
• Assisted customers in selecting appropriate firearms for their needs, taking into account factors such as intended use, personal preferences, and budget limitations.
• Collaborated with other team members to address issues or concerns raised by customers regarding products or services offered at the store.
• Created inviting environment for customers by maintaining store organization and cleanliness.
• Listened to customer needs and desires to identify and recommend optimal products.
• Managed efficient cash register operations.