MICHAEL SIZER
Springville,UT
Summary
B 2 BSALES & A CCOUNTEXECUTIVE Top-ranking sales leader, with award-winning record of market, account, and sales expansion, seeking to apply superior selling and client-development strengths in the sales field. Delivered sales and profit gains in new and established markets, with exceptional retention rates. Achieved year-over-year customer and revenue growth, repeatedly ranking #1 in the company. Used excellent communication skills in senior-level presentations, negotiations, and relationship building. Demonstrate broad strengths in: Staff Supervision | Internet/Online Sales | Human Resources | Corporate Reporting Solution-Based Selling | Consultative Approach | English & German Fluency | MS Office Suite New Business Development | Budgeting & Finance | Account Management | Sales Promotions
Overview
26
26
years of professional experience
1
1
Certification
Work History
Customer Service Representative Agent
Fidelity Investments
02.2021 - 04.2022
- Responded to customer requests for products, services, and company information.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Updated account information to maintain customer records.
Outside Sales Representative
KONICA MINOLTA Business Solutions
06.2018 - 10.2019
- Providing solutions and services to businesses in Salt Lake City Metro area
- From Printing, scanning, copying to cloud storage and security functions
- Helping companies move information faster, improve quality and enhance security.
Outside Sales Representative
STATEWIDE PUBLISHING
01.2015 - 01.2017
- Provides local search information across the Western United States and traditional print Yellow pages, and mobile apps
- Sales
Outside Sales Representative
PDC
04.1996 - 08.2014
- Started with Phone Directories Company (PDC) in Wisconsin and progressed with company.
- Established new accounts through cold calling and personal visits to potential customers.
- Account Retention: Interacted with business clients and professional groups to renew yearly contracts; repeatedly excelled as #1 in sales retention in company (including 2014) with a 94% renewal rate
- Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
- Relationship Building: Nurtured loyal and trusted relationships with business owners and company executives, including physicians, dentists, and attorneys
- Sales Accomplishments: Consistently ranked among top 10 of sales representatives in company out of 480
- Company Honors: Credited with $17M in lifetime sales and received multiple Silver and Gold Awards
- Business Startup & Milestones: Helped start Provo Utah Directory, the first directory in company to reach $4M in yearly sales
- Played key role in Park City Directory reaching $1M+ in sales for first time in 2005.
District Supervisor
PDC-Ziplocal
01.2001 - 01.2012
- Advancement: Handpicked by Sales Manager to lead sales in Juneau and Fairbanks, Alaska markets
- Sales Leadership: Hired and trained new sales representatives in achieving 60%+ sales growth in two years
- Market Expansion: Led sales team to sell first directory (out of 170 markets) that reached $1M+ in PDC pages in a single directory for Fairbanks.
- Provided leadership, guidance and direction to sales team members, offering assistance with any need at any time.
Lead Inside Sales Rep
Phone Directories Company
01.1998 - 01.2001
- Team Guidance: Selected by Manager of Inside sales to play key role in leading inside sales team
- Built sales team from 6 reps to more than 40, training and supervising new representatives.
- Market Development: Networked and started sales for directories in Wisconsin, building new business sales from zero to $500K+ in multiple Minocqua-Rhinelander and Rice Lake-Hayward markets.
- Updated accounts and maintained long-term relationships with clients.
Education
B.A. -
BRIGHAM YOUNG UNIVERSITY
2001
Skills
- Salesforce Proficiency
- Calculator Proficiency
- Strategic Account Development
- Remote Office Availability
- Contract Negotiation
- Product or Services Sales
Certification
- Licensed Series 6- January 2022
Timeline
Customer Service Representative Agent
Fidelity Investments
02.2021 - 04.2022
Outside Sales Representative
KONICA MINOLTA Business Solutions
06.2018 - 10.2019
Outside Sales Representative
STATEWIDE PUBLISHING
01.2015 - 01.2017
District Supervisor
PDC-Ziplocal
01.2001 - 01.2012
Lead Inside Sales Rep
Phone Directories Company
01.1998 - 01.2001
Outside Sales Representative
PDC
04.1996 - 08.2014
B.A. -
BRIGHAM YOUNG UNIVERSITY