Michael Skahill

Providing janitorial services to the rifle/pistol range building. This 1100 square foot building has a snack counter, employee kitchen, office area, mens/women's bathrooms and a training room I am tasked with keeping clean and stocked all weekend.

• Assisted in reducing wait times by efficiently processing transactions for entry fees and parking passes.
• Handled guest inquiries professionally, ensuring they received accurate information and prompt assistance.
• Exceeded guest expectations by going above and beyond in addressing their needs or concerns at the front gate.
• Increased customer satisfaction with timely and accurate information on park events, attractions, and directions.
• Ensured smooth traffic flow by directing vehicles to appropriate parking areas and assisting with accessibility needs. This was a seasonal position.

• Continuously assessed community goals and objectives, making data-driven decisions to align strategies with overall organizational priorities.
• Addressed and resolved tenant complaints and inquiries, maintaining high satisfaction.
• Conducted regular inspections to identify needed improvements and maintain highest standards.
• Streamlined operations by communicating efficiently with clients, keeping meticulous records, budget management, and internal collaboration.
• Produced reports about community activities to keep owners, directors and property managers informed.
• Maintained knowledge on lease and renewal rates to advocate for appropriate changes.
• Worked with maintenance staff to complete timely repairs and enhancements.
• Facilitated open dialogue among community members by moderating discussions and addressing concerns in a timely manner.
• Monitored community acivities and maintained compliance with relevant laws, regulations and codes.

• Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
• Cleaned and maintained warehouse in compliance with OSHA safety standards.
• Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
• Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.