Michael Skinner
Forsyth,GA
Summary
A enthusiastic, self-motivated, reliable, responsible, and hard working professional with a strong work ethic. With the ability to work well as a team and individually. As evident from earning the Eagle Scout rank in 2017.
Overview
8
8
years of professional experience
Work History
Head Technician
GrassRoots Turf
07.2023 - Current
- Worked with diverse types of weather and ground conditions.
- Managed maintenance activities, supervised staff and inspected equipment.
- Consistently met deadlines by prioritizing tasks effectively and utilizing time management skills.
- Assisted customer support teams in answering technical inquiries from customers, leveraging extensive knowledge of equipment functionalities and capabilities to provide accurate information promptly consistently.
- Optimized workflows within the department by analyzing existing processes identifying areas for improvement.
Lead Technician
Mid Ga Turf Solutions
07.2019 - 07.2023
- Oversaw daily operations, delegated tasks and assignments and implemented strategies to optimize workflows.
- Followed safety practices to safeguard against injury and damage to property.
- Managed quality control and maintained high level of customer satisfaction.
- Oversaw the largest route of the company.
- Maintained an active line of communication with the office.
- Checking equipment and maintaining it.
- Cleaned, maintained and properly stocked company vehicle to prepare for required duties
Delivery Driver
Wow Inflatables
02.2016 - 07.2019
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty
- Verified deliveries against shipping instructions prior to delivering to customers.
- Transported and safely delivered items to prevent damage or loss.
- Obeyed traffic laws and follow established traffic and transportation procedures.
- Loaded trucks and safely secured merchandise to prevent damage during transportation.
- Navigated routes with relevant map programs and GPS systems.
Education
High School Diploma -
Mary Persons High School
Forsyth, GA05.2018
Skills
- Multitasking and Organization
- Customer Interaction
- Data Analysis
- Safety Compliance
- Customer Service
- Performance Improvement
- Works Well Under Pressure
- Deadline Management
- Equipment Maintenance
Accomplishments
- Earned Eagle Scout in 2017
Timeline
Head Technician
GrassRoots Turf
07.2023 - Current
Lead Technician
Mid Ga Turf Solutions
07.2019 - 07.2023
Delivery Driver
Wow Inflatables
02.2016 - 07.2019
High School Diploma -
Mary Persons High School