Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michael Skinner

Holly Springs,NC

Summary

Dynamic Sales Consultant with SYSCO Food Services of Raleigh, skilled in consultative sales and customer relationship management. Achieved significant sales growth by leveraging persuasive communication and complex problem-solving abilities. Cultivated lasting client relationships through personalized service, resulting in enhanced customer retention and satisfaction. Expert in market analysis and tailored product recommendations.

Overview

26
26
years of professional experience

Work History

Sales Consultant

SYSCO Food Services of Raleigh
10.1999 - Current
  • Conducted consumer data analysis on products to assist with promotional campaigns.
  • Assisted in budget management, tracking expenses, and identifying areas for cost savings or reallocation of resources.
  • Conducted market research to identify target audiences and tailor effective messaging.
  • Crafted informative blog posts to establish thought leadership within the industry niche.
  • Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
  • Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
  • Attended ongoing training sessions to stay current on industry trends, market conditions, and product offerings – applying knowledge gained to better serve customers.
  • Conducted comprehensive product demonstrations for clients, resulting in increased understanding of features and benefits.
  • Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
  • Maximized customer retention by resolving issues quickly.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
  • Maintained current knowledge of evolving changes in marketplace.

Education

Associate In Business Administration - Accounting And Finance

SUNY Broome Community College
Binghamton, NY
05.1992

Skills

  • Customer relationship management
  • Objection handling
  • Product and service sales
  • Persuasive communication
  • Prospecting skills
  • Closing techniques
  • Consultative sales
  • Sales analysis
  • Customer oversight
  • Territory management
  • Demonstrations
  • Exceeds sales goals
  • Sales consultation
  • Customer retention
  • Complex Problem-solving

Timeline

Sales Consultant

SYSCO Food Services of Raleigh
10.1999 - Current

Associate In Business Administration - Accounting And Finance

SUNY Broome Community College