Michael Slosek

Ability to lead all golf operation teams while maintaining a high level of service, keeping company costs at a minimum.

• Organized tournaments, events, and outings for members and guests.
• Planned daily tee times to maximize revenue potential.
• Supervised golf operations staff, ensuring efficient operations and customer service.
• Provided instruction on proper golf etiquette and rules of play.
• Ensured that all equipment was properly maintained.
• Recruited, interviewed, hired, trained, and evaluated personnel.
• Resolved customer complaints in a timely manner.
• Monitored the use of supplies and equipment to reduce costs.
• Inspected facilities regularly to identify maintenance needs.
• Helped recruit, hire and train department employees.
• Prioritized and organized tasks to efficiently accomplish service goals.

Communicate all guest requests to associates, and ensure guests experience the best in customer service and optimal golf experience. Worked for five World Golf Championships, and five PGATour events.

Registered golfers to play on four courses. Gave instruction, and produced retail resort sales.

Bartender for elite functions such as private meetings at the Presidents House, Alumni Reunions, and Graduations.

Worked the front desk as a sales associate. Assisting customers, while overseeing product inventory, and fulfilling customer requests. Making sure all deliveries were loaded accurately, delivered on time, with specific customer requests granted.

Assisted in opening a new restaurant/bar and managing the revenue/cost control for all food and beverage