Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Michael Smedley

Summary

Results-driven professional with 9+ years of experience leading complex, cross-functional initiatives within the insurance industry. Proven ability to manage project lifecycles, coordinate stakeholders, and deliver high-impact outcomes in fast-paced, high-volume environments. Skilled in process improvement, risk mitigation, and operational execution. Known for aligning operational execution with business objectives to reduce loss costs and improve customer outcomes.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Property Claims Design Lead Consultant

Allstate Insurance
01.2016 - Current
  • Facilitated cross-functional collaboration to achieve shared objectives and resolve complex issues.
  • Led design projects to enhance user experience across digital platforms.
  • Collaborated with cross-functional teams to align design strategies with business goals.
  • Implemented user-centered design processes, improving overall project efficiency.
  • Managed multiple projects simultaneously, ensuring timely delivery of high-quality designs.
  • Previous Positions: Virtual Senior Property Adjuster (04/2025-10/2025), Property Team Lead (04/2024-04/2025), Catastrophe Field Adjuster (06/2020 - 04/2024), Vendor Oversight Team (VOT) Authority Consultant (06/2023 – 12/2023), Auto Theft and Fire Adjuster (12/2018 – 06/2020), Total loss Adjuster (01/2016 – 12/2018)

Education

Master of Science - Project Management

University of Louisiana Lafayette
Lafayette, Louisiana
05.2026

Bachelor of Science - Financial Planning

University of Alabama
Tuscaloosa, Alabama
12.2015

Skills

  • Time Management
  • Problem-solving
  • Communication
  • Critical Thinking
  • Strategic thinking
  • Adaptability and flexibility
  • Decision-making

Certification

  • Florida Designated Home State Adjuster license
  • Level 1 Xactimate Certification
  • Level 2 Xactimate Certification

Timeline

Property Claims Design Lead Consultant

Allstate Insurance
01.2016 - Current

Master of Science - Project Management

University of Louisiana Lafayette

Bachelor of Science - Financial Planning

University of Alabama

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