Michael Smelser

• Oversaw maintenance operations ensuring compliance with safety regulations and standards.
• Conducted thorough evaluations of staff performance, offering feedback and opportunities for professional growth within the maintenance department.
• Delegated tasks to carefully selected employees in alignment with resource management goals.
• Supervised employee performance, preventive maintenance, and safety.
• Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
• Enhanced safety within the workplace by conducting regular inspections, identifying hazards, and addressing issues promptly.
• Procured pricing information from various vendors to support cost-effective purchasing.
• Supervised safety, prevention and fire protection programs.
• Established clear procedures for handling repairs, planning maintenance and completing building updates.
• Contributed to development, implementation, and execution of maintenance programs.
• Implemented scheduled maintenance, retooling production status sheets and driving [Number] tasks to achieve scheduling effectiveness.
• Increased overall productivity through effective delegation of tasks based on individual strengths and expertise within the team.
• Established strong vendor relationships to secure quality products and services at competitive prices, reducing overall expenses.
• Oversaw building renovations and expansions, ensuring timely completion while minimizing disruption to ongoing operations.
• Collaborated with other department heads to identify areas for improvement in facility management and create long-term plans for success.
• Monitored inventory levels of supplies and equipment, maintaining adequate stock to support efficient facility maintenance efforts.
• Reviewed maintenance program for efficiency accuracy and timeliness, and provided feedback for improvement to company leadership.
• Administered electronic maintenance requests and saw orders through to completion.
• Oversaw equipment and parts inventory and tracked shipments to reduce stock shortages.
• Developed maintenance reports to assess program success and inform operational decisions.
• Successfully managed budgets and allocated resources to maximize productivity and profitability.
• Assisted in organizing and overseeing assignments to drive operational excellence.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
• Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
• Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
• Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
• Inspected facility equipment regularly, identifying areas for improvement and repairs needed.
• Coordinated emergency response plans, ensuring swift action during critical maintenance issues.
• Monitored inventory levels of maintenance supplies, streamlining procurement processes for efficiency.
• Collaborated with healthcare professionals to ensure a safe and functional environment for residents.
• Worked frequently with mechanical and plumbing systems to complete knowledgeable inspections and skilled repairs.
• Managed maintenance team of 3-5 employees and coordinated repair schedule according to priority level.

Delivery and pick up of customers packages

• Ensured timely and safe delivery of packages across designated routes.
• Operated delivery vehicles in compliance with safety regulations and company policies.
• Conducted pre-trip inspections to maintain vehicle safety and performance standards.
• Provided exceptional customer service during package delivery interactions.
• Collaborated with team members to optimize route efficiency and reduce delays.
• Followed all relevant traffic laws and safety regulations.
• Achieved safe driving records by consistently following traffic rules and regulations.
• Delivered goods and products to customer on time and in excellent condition.
• Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
• Maintained professional and friendly demeanor during deliveries to uphold company reputation.
• Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
• Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
• Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
• Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
• Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
• Provided exceptional customer service, addressing concerns and resolving issues promptly.
• Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
• Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.

• Developed and implemented proactive maintenance schedules to reduce equipment downtime.
• Implemented energy-efficient solutions throughout facilities, resulting in cost savings and a reduced environmental impact.
• Sourced outside contractors for special projects and oversaw bidding and selection processes.
• Rolled out improved training programs for maintenance employees.
• Ensured regulatory compliance by staying up-to-date on industry standards and adapting policies as needed to meet requirements.
• Provided guidance to management regarding project bids for onsite improvements.
• Built a positive work culture through consistent employee recognition programs highlighting exceptional performance.
• Optimized workflow by investing in cutting-edge tools and technology that improved efficiency across all maintenance functions.
• Managed outsourcing contracts for specialized services when necessary while continually monitoring quality control measures.
• Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
• Defined clear targets and objectives and communicated to other team members.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Evaluated employee performance and conveyed constructive feedback to improve skills.
• Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
• Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
• Set aggressive targets for employees to drive company success and strengthen motivation.
• Developed detailed plans based on broad guidance and direction.
• Monitored building systems and directed preventive maintenance.
• Oversaw maintenance operations ensuring compliance with safety regulations and standards.
• Implemented emergency response plans and procedures for facility-related incidents, ensuring a swift and coordinated approach to minimize impact.
• Improved facility efficiency by implementing preventative maintenance programs and coordinating repair projects.
• Delegated tasks to carefully selected employees in alignment with resource management goals.
• Supervised employee performance, preventive maintenance, and safety.
• Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
• Supervised safety, prevention and fire protection programs.