MICHAEL SMITH
Springfield
Summary
Proactive Service Engineer with a proven track record at Shimadzu Medical Systems USA, excelling in technical support and system diagnostics. Enhanced customer satisfaction through expert troubleshooting and efficient problem resolution. Continually advanced technical knowledge, aligning with industry trends to elevate service quality. Skilled in preventive maintenance and electrical systems, demonstrating a blend of hard and soft skills to achieve operational excellence.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Serivice Engineer
Shimadzu Medical Systems Usa
10.2013 - Current
- Installed, configured and tested equipment on specialized platforms.
- Enhanced customer satisfaction by promptly addressing service requests and providing technical solutions.
- Tested and checked performance of hardware and software programs.
- Boosted service quality by continually updating technical knowledge and staying current with industry trends.
- Analyzed, troubleshot and diagnosed problems and provided prompt repair and solutions.
Education
High School Diploma -
Springfield High
Springfield, ORSkills
- Technical support
- Field service
- Schematic reading
- Preventive Maintenance
- Electrical systems
- System diagnostics
Certification
Shimadzu G4 training
Konica training
Rad Pro traing
Timeline
Serivice Engineer
Shimadzu Medical Systems Usa
10.2013 - Current
Shimadzu G4 training
Konica training
Rad Pro traing
High School Diploma -
Springfield High
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