Michael Smith
Buena Vista,CO
Summary
Seasoned Operations Manager with a proven track record at Alpine Lumber Company, enhancing operational efficiency and team performance. Excelled in procurement management and team leadership, significantly improving product delivery and quality assurance controls. Demonstrated exceptional ability to meet changing demands and resolve conflicts, ensuring top-tier customer satisfaction and safety compliance.
Overview
13
13
years of professional experience
Work History
Operations Manager
Alpine Lumber Company
Buena Vista, CO
04.2023 - Current
- Managed scheduling, training and inventory control.
- Built strong operational teams to meet process and production demands.
- Guided employees on understanding and meeting changing customer needs and expectations.
- Addressed customer concerns with suitable solutions.
- Coordinated cross-functional teams to ensure timely delivery of products and services.
- Enforced federal, state, local and company rules for safety and operations.
- Prepared staff work schedules and assigned team members to specific duties.
Assistant Store Manager
Largees food stores
Poncha Springs, CO
04.2021 - 04.2023
- Coordinated with vendors to secure product availability at competitive prices.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Handled complaints from customers by empathetically listening, recording details and offering solutions.
- Identified areas of operational inefficiency and implemented solutions to streamline processes.
- Provided leadership support during peak business hours by motivating staff members to meet targets.
- Delegated assignments based on team strengths to optimize floor coverage and service levels.
Production Supervisor
Quality paint and coating
Oshkosh, WI
03.2018 - 04.2021
- Managed daily operations within budget constraints while meeting deadlines.
- Monitored equipment, checked supplies and coordinated manpower to meet expected demand.
- Reviewed individual employee performance to correct issues and enhance productivity.
- Directed and coordinated production activities, encouraging employees to meet specifications.
- Delegated tasks to employees and monitored accurate and timely completion of tasks to meet project milestones.
- Set up and adjusted machines and equipment to produce pre-determined results.
- Resolved any conflicts between employees in a professional manner
Leadman
Lakeside Plastics
Oshkosh, WI
08.2011 - 10.2017
- Met or exceeded target for on-time customer shipments.
- Scheduled staff work assignments, rotations and overtime.
- Assisted in developing short-term and long-term goals for improving productivity and efficiency.
- Established and updated production schedules to meet changing demands.
- Reviewed quality control reports monitoring various aspects.
- Eliminated process discrepancies, implementing continuous improvements for scheduling procedures.
- Provided top product quality control and inventory management resulting in reduced downtime and maximized revenue.
- Coordinated production requirements with material handling and staffing functions.
- Monitored inventory levels and schedules for production processes.
Education
High School Diploma -
Oshkosh West High School
Oshkosh, WI06-2011
Skills
- Performance reporting
- Quality assurance controls
- Procurement management
- Management
- Team leadership
- Decision-making
- Inventory control
- Team building/leadership
- Product management
- Incidents management
- Production
- Performance monitoring
- Health and safety compliance
Affiliations
- hiking, love 14ers
- mountain biking
- kayaking
- camping
- fishing
Timeline
Operations Manager
Alpine Lumber Company
04.2023 - Current
Assistant Store Manager
Largees food stores
04.2021 - 04.2023
Production Supervisor
Quality paint and coating
03.2018 - 04.2021
Leadman
Lakeside Plastics
08.2011 - 10.2017
High School Diploma -
Oshkosh West High School
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