Michael Smith
Stanley,VA
Summary
Dynamic professional with a proven track record at CBRE as an Emergency Light Technician. Expertise in lighting control systems and exceptional customer service skills led to enhanced client satisfaction. As a Commercial Sales Manager, I achieved consistent sales targets and fostered a supportive team environment, driving significant profit growth through strategic initiatives.
Overview
22
22
years of professional experience
Work History
Emergency Light Technician
CBRE
01.2022 - Current
- Provided excellent customer service by addressing client concerns and adapting designs as needed throughout the planning process.
Commercial Sales Manager
Advanced Auto Parts
10.2003 - 01.2022
- Developed strong relationships with key clients, leading to long-term business growth and increased brand loyalty.
- Ensured client retention and increased repeat business by maintaining regular communication with existing customers to assess satisfaction levels and identify additional sales opportunities.
- Responded to customer feedback in professional and constructive way.
- Developed strategic initiatives based upon company objectives aimed at accelerating growth.
- Fostered a positive team environment, creating an atmosphere of mutual support and encouragement that contributed to improved overall performance.
- Achieved sales targets consistently, demonstrating a strong commitment to company goals and objectives.
- Increased company profit [Number]% through upselling packages to corporate groups.
Education
High School Diploma -
Page County High
Shenandoah, VASkills
- Lighting control systems
- Special effects lighting
- Lighting troubleshooting
- Electrical safety
Timeline
Emergency Light Technician
CBRE
01.2022 - Current
Commercial Sales Manager
Advanced Auto Parts
10.2003 - 01.2022
High School Diploma -
Page County High
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