Michael Smith
Appleton
Summary
Highly skilled Field Trainer with comprehensive experience in training and development within fast-paced environments. Strengths include strategic planning, performance improvement and team leadership. Demonstrated ability to design effective training programs that enhance staff skills and boost productivity. Successfully implemented innovative procedures and techniques resulting in improved operational efficiency.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Route Sales Field Trainer
Frito-Lay
Kaukauna
08.1997 - Current
- Delivered training sessions on operational procedures and safety protocols.
- Assisted in onboarding new employees with hands-on demonstrations.
- Supported field operations by providing real-time feedback and guidance.
- Observed field activities to identify areas needing additional training support.
- Facilitated workshops on best practices for equipment use and maintenance.
- Documented training progress and provided reports to management for review.
- Communicated regularly with regional managers regarding progress made by employees undergoing training.
- Monitored employee performance in the field to ensure compliance with standards and best practices.
- Provided guidance and support to field staff in the areas of customer service, sales, product knowledge, safety regulations.
- Provided advice and assistance when issues arise between customers and field personnel.
- Coached individual employees on how best to perform their duties while out in the field.
- Maintained accurate records of all trainings conducted, including attendance rosters and evaluation forms.
- Explained goals and expectations required of trainees.
- Used role-playing, lectures, and simulations to present information in variety of instructional techniques and formats.
Education
Some College (No Degree) - Accounting And Finance
UW Fox Valley
Menasha, WISkills
- Employee training
- Operational procedures
- Safety protocols
- Field observation
- Performance monitoring
- Customer service
- Onboarding processes
- Product knowledge
- Compliance standards
- Effective communication
- Feedback delivery
- Time management
- Training delivery
- Mentoring
- Employee engagement
Certification
- DOT certified
Languages
Spanish
Limited
Timeline
Route Sales Field Trainer
Frito-Lay
08.1997 - Current
Some College (No Degree) - Accounting And Finance
UW Fox Valley