Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
References
Timeline
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Michael Smith

Noblesville,IN

Summary

Experienced Dealer Relationship Manager with strong background in establishing and nurturing beneficial relationships with dealers. Skilled in identifying potential opportunities and crafting strategic plans to increase business growth. Known for persuasive communication skills, problem-solving abilities, and deep understanding of market trends. Previous roles have resulted in improved dealer engagement and increased sales revenue.

Overview

29
29
years of professional experience

Work History

Dealer Relationship Manager

JPMorgan Chase
Indianapolis, Indiana
01.2005 - Current
  • Maintained consistent level of business and optimal coverage for areas with external business management presence.
  • Enhanced sales volume through skilled support to both new and inactive customers.
  • Developed and significantly grew assigned territory using strong engagement and marketing skills.
  • Earned recognition as a five-time qualifier for Leadership Circle National Sales Conference, reflecting superior sales achievements.

Underwriter

JPMorgan Chase
Indianapolis, Indiana
05.2001 - 01.2005
  • Evaluated subprime credit applications to determine risk and eligibility.
  • Reviewed loan applications for compliance with underwriting guidelines.
  • Provided guidance on underwriting procedures to junior staff members.
  • Monitored loan portfolio performance to identify and mitigate potential risks.

Credit Manager

Auto Trade Acceptance Company
Indianapolis, Indiana
04.1998 - 05.2001
  • Evaluated and approved credit applications based on thorough financial analysis and risk assessment.
  • Led, trained, and supervised credit department staff, promoting a culture of high performance and accountability.
  • Created standard operating procedures and delivered training to credit personnel to improve operational efficiency.
  • Supported the implementation of credit policies and procedures.

Senior Loan Officer

Community Credit Company
Indianapolis, Indiana
10.1996 - 04.1998
  • Analyzed financial information provided by clients to determine repayment ability and appropriate loan amount.
  • Processed challenging loan applications for first-time borrowers, self-employed applicants and borrowers with problematic credit histories.
  • Collected past due loans, keeping credit and collateral exceptions within policy ranges.
  • Honored as the Midwest Loan Officer of the Year in 1995 for exceptional achievements.

Education

Bachelor of Arts - Mass Communication

Anderson University
Anderson, IN
05-1993

Skills

JPMC Leader's Circle 2007, 2010, 2011, 2012, 2023

JPMC DCS Banker's Boot Camp - 2022

Affiliations

  • Organizing member of JPMC Work From Home Auto Culture Council
  • Member of JPMC Pride and Access Ability Business Resource Groups
  • Ongoing National Accounts education and mentoring with Reed Rafetto
  • Sisterhood for Success Circle with Jill Niebrugge and DOI Circle with Tony Agin

Accomplishments

  • Leader's Circle 2007, 2011, 2012, 2013, 2023
  • JPMC DCS Banke4 Boot Camp 2022

References

References available upon request.

Timeline

Dealer Relationship Manager

JPMorgan Chase
01.2005 - Current

Underwriter

JPMorgan Chase
05.2001 - 01.2005

Credit Manager

Auto Trade Acceptance Company
04.1998 - 05.2001

Senior Loan Officer

Community Credit Company
10.1996 - 04.1998

Bachelor of Arts - Mass Communication

Anderson University
Michael Smith