Job Search Status
Open to workDesired start date: Immediately
Open To Work
Michael Smith
Astoria,NY
Work Preference
Summary
My natural talents and strengths include excellent communication skills, punctuality, multi-tasking, and being organized and detail – oriented. I am a self-starter, with an eye to and complete understanding of how things fit within the larger picture of an organization. I take pride in planning ahead, so that I may effectively and efficiently utilize my time to be more productive, at the same token, flexible enough to incorporate life's unexpected changes into my plans. I am enthusiastic, resourceful, a quick study, and competent. My common sense, practicality and ability to remain calm under stressful situations, as well as, my willingness to help others in times of need have been an asset to my colleagues.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Server
Mosaic/Bar Dalia
01.2023 - 08.2025
- Delivered exceptional customer service in fast-paced dining environment.
- Managed multiple tables efficiently, enhancing guest satisfaction through attentive service.
- Assisted in training new servers on restaurant protocols and menu offerings.
- Resolved guest concerns promptly, contributing to positive dining experiences.
- Provided exceptional customer service by anticipating guest needs and addressing inquiries promptly.
- Demonstrated extensive knowledge of menu items, including ingredients and preparation methods, to enhance guest experience.
- Served high customer volumes during special events, nights, and weekends.
Server/Bartender
Bareburger
03.2022 - 06.2023
- Collaborated with kitchen staff to ensure timely food delivery and accuracy of orders.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Managed guest inquiries and resolved concerns promptly to enhance dining experience.
- Operated full dining experience as a single-shift employee, three-out-of-seven days of the week
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Server
Outback Steakhouse
06.2021 - 04.2022
- Provided exceptional customer service in high-pressure dining environments, ensuring guest satisfaction.
- Trained and mentored new servers on menu knowledge and service standards to enhance team performance.
- Coordinated with kitchen staff to ensure timely food delivery and accurate order fulfillment.
- Maintained cleanliness and organization of dining areas, adhering to health and safety regulations consistently.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
Server
Carrabba's Restaurant
09.2019 - 06.2021
- Trained new staff to company standards and beyond
- Kept staff accountable for menu knowledge, execution and presentation
- Instilled post-COVID health and safety regulations
- Assisted management in seasonal menu rollouts
- Ensured correct sanitation, restocking and preparations for next-day AM shift advantage
Server/Barback
BJ's Brewhouse Restaurant
08.2017 - 07.2019
- Maintained a positive working relationship with fellow staff and management.
- Greeted newly seated guests in a friendly and timely manner.
- Consistently kept bar and work areas clean and sanitary in compliance with bar standards and local, state, and federal laws.
- Accurately and quickly calculated checks and updated/edit changes.
- Handled guest inquiries and resolved issues promptly to ensure satisfaction.
Server
PIZZERIA UNO'S
11.2015 - 06.2017
- Food preparation and customer service relation skills
- Full-hands service experience, both in FOH/BOH during
- Person-to-person skills, including customer service; creating an enjoyable and friendly environment and managing time efficiently to be available for any/all responsibilities.
Opening Kitchen Manager/Consultant
UNCLE SAM'S BURGERS
09.2014 - 11.2015
- Managed kitchen operations ensuring compliance with health and safety regulations.
- Trained and mentored kitchen staff on food preparation techniques and safety protocols.
- Supervised inventory management, reducing waste through efficient stock control practices.
- Coordinated with suppliers to maintain quality standards for all food products.
- Developed and implemented menu changes based on seasonal ingredients and customer feedback.
Chef/Expeditor
CALIFORNIA PIZZA KITCHEN
11.2010 - 08.2014
- Acted as Co-Lead/KSL
- Pantry, Pizza, Pasta and Prep Chef experience (salads, desserts, appetizers)
- Expeditor
- Managed and maintained a clean, friendly work environment
- Worked with positive attitude and professionalism under pressure
- Cooperative within a team about larger goals
- Focused on completing every objective to its fullest, using the appropriate guidelines of the kitchen and doing so in a timely manner
Education
High School Diploma -
Christ The King Regional High School
06-2009
No Degree - Biomed-Engineering
CUNY Queensborough
Bayside, NY01.2015
Skills
- MS Word
- MS PowerPoint
- MS Excel
Office Skills:
Records Management
Calendar management
Computer Skills:
- POS operations
- Guest engagement
- Professional appearance
- Memory retention
- Cleanliness standards
- Safe food handling
Strong work ethic:
Accomplishments
- 2008, 2009, 2011, 2012 (annual event) – Volunteered at Breast Cancer Walkathon - Juniper Park
- 2009-2015 – Contracted photographer/videographer for various start-up projects
- 2024-Present - Writer, future-animator, illustrator, and voice-over actor
- Design (apparel, logos, comic-relief strips)
Certification
- Licensed NYC Food Handler - 2015-2025
Timeline
Server
Mosaic/Bar Dalia
01.2023 - 08.2025
Server/Bartender
Bareburger
03.2022 - 06.2023
Server
Outback Steakhouse
06.2021 - 04.2022
Server
Carrabba's Restaurant
09.2019 - 06.2021
Server/Barback
BJ's Brewhouse Restaurant
08.2017 - 07.2019
Server
PIZZERIA UNO'S
11.2015 - 06.2017
Opening Kitchen Manager/Consultant
UNCLE SAM'S BURGERS
09.2014 - 11.2015
Chef/Expeditor
CALIFORNIA PIZZA KITCHEN
11.2010 - 08.2014
High School Diploma -
Christ The King Regional High School
No Degree - Biomed-Engineering
CUNY Queensborough
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