Summary
Overview
Work History
Education
Skills
Affiliations
Certification
References
Timeline
Generic

Michael Smith

Horseshoe Bend,AR

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive experience. Skilled in working under pressure and adapting to new situations and challenges. Fast learner with computer proficiency, excellent people skills, and dedication to service.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Patrol Sergeant

Izard County Sheriff's Office
Melbourne, AR
09.2013 - Current
  • Interacted with members of the community to build relationships and foster trust between law enforcement and the public.
  • Participated in basic and continued training related to law enforcement.
  • Supervised patrol activities, ensuring that laws were enforced in accordance with department policies and procedures.
  • Responded to emergency calls for service and provided assistance as needed.
  • Responded to major vehicular accidents with fatalities or serious injuries.
  • Investigated crimes and interviewed witnesses and victims.
  • Apprehended, arrested and detained criminal suspects and law violators.
  • Searched vehicles for drugs or paraphernalia.
  • Collaborated with investigators and deputies from other shifts in order to exchange information regarding ongoing investigations or significant incidents.
  • Investigated illegal or suspicious activities, performing direct follow-up or reporting findings to appropriate senior personnel.
  • Resolved issues with discipline, employing active listening and effective communication skills.
  • Wrote detailed arrest and accident reports.
  • Testified in court at criminal hearings and trials as to scenes observed, evidence collected and previous incidents.
  • Examined and approved or returned reports and case files from deputies.
  • Assisted with administrative functions such as scheduling, report software issues, body camera / software issues, and general computer related issues.
  • Trained new recruits in basic police tactics and protocol during field training.
  • Coordinated shift assignments and monitored performance of subordinate deputies.
  • Monitored officer activities on patrol to ensure adherence to departmental policy and regulations.
  • Extensive use of Microsoft Word, Excel, and Outlook.

Patrol Officer

Horseshoe Bend Police Department
Horseshoe Bend, AR
03.2012 - 09.2013
  • Interacted with members of the community to build relationships and foster trust between law enforcement and the public.
  • Responded quickly and appropriately to emergency situations such as domestic disturbances, robberies, assaults.
  • Prepared detailed reports documenting all incidents encountered while on duty.
  • Adhered to department policies regarding use of force procedures when apprehending suspects.
  • Monitored radio communication systems in order to stay informed about current activities within their area of responsibility.
  • Performed traffic stops to investigate suspicious activity and enforce motor vehicle laws.
  • Participated in training exercises designed to improve police tactics and response times.
  • Testified in court proceedings as an expert witness concerning facts observed while performing duties as a patrol officer.
  • Gathered preliminary investigation information as first responder to crime scenes.
  • Maintained state of readiness and alertness for assignments to adapt quickly in deteriorating conditions.
  • Observed people's behavior for signs of intoxication or impairment due to drugs or alcohol.

Carpenter

Precision Plus Construction
Horseshoe Bend, AR
05.2010 - 03.2012
  • Used various carpenter's hand tools, portable power tools and standard measuring instruments.
  • Performed various carpentry duties, including both rough and finish carpentry.
  • Operated power tools safely when performing carpentry tasks such as drilling holes into lumber pieces.
  • Measured, cut and shaped wood materials to specifications using hand tools, such as saws and chisels.
  • Maintained a clean job site at all times by disposing of debris properly after each shift.
  • Repaired or replaced damaged structures or components.
  • Read blueprints, schematics and drawings to determine layout requirements.
  • Performed various carpentry tasks such as constructing walls, installing doors, windows and siding.
  • Mixed concrete, mortar and other materials to prepare building material.
  • Provided assistance to supervisors when needed completing additional duties as assigned.
  • Transported materials from one site location to another using trucks or trailers.
  • Assisted in the preparation of construction sites by clearing debris, leveling ground and erecting scaffolding.

Operations Manager

King Cut Concrete Cutters
McHenry, IL
06.2005 - 03.2010
  • AS AN OPERATOR IN THE FIELD
  • Operated concrete saws, drills, grinders, and other tools to cut concrete surfaces.
  • Cleaned up debris after each job was completed.
  • Provided assistance in pouring new sections of concrete structures.
  • Set up work areas with necessary safety devices and materials.
  • Kept records of all cuts made during a job.
  • Loaded waste material into dumpsters for disposal.
  • AS OPERATIONS MANAGER
  • Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
  • Managed scheduling and inventory control.
  • Evaluated blueprints and drawings to determine the best cutting techniques.
  • Tracked and replenished consumable equipment inventory to maintain par levels.
  • Established effective relationships with vendors to negotiate pricing and secure materials needed for operation.
  • Provided customers with product information, pricing and availability.
  • Responded to customer inquiries quickly and professionally to maintain customer satisfaction.
  • Handled customer complaints and concerns promptly for quick resolution.
  • Effective utilization of Microsoft Word, Excel, and Outlook.

Carpenter

Bookout Builders
Horseshoe Bend, Ar, AR
04.2004 - 06.2005
  • Used various carpenter's hand tools, portable power tools and standard measuring instruments.
  • Performed various carpentry duties, including both rough and finish carpentry.
  • Operated power tools safely when performing carpentry tasks such as drilling holes into lumber pieces.
  • Measured, cut and shaped wood materials to specifications using hand tools, such as saws and chisels.
  • Maintained a clean job site at all times by disposing of debris properly after each shift.
  • Repaired or replaced damaged structures or components.
  • Read blueprints, schematics and drawings to determine layout requirements.
  • Performed various carpentry tasks such as constructing walls, installing doors, windows and siding.
  • Mixed concrete, mortar and other materials to prepare building material.
  • Provided assistance to supervisors when needed completing additional duties as assigned.
  • Transported materials from one site location to another using trucks or trailers.
  • Assisted in the preparation of construction sites by clearing debris, leveling ground and erecting scaffolding.

Telecommunications Technician

Associated TelCom Partners
Pecatonica, IL
06.2002 - 04.2004
  • Installed and maintained telecommunications systems, including routers, switches, and related hardware. (Avaya Phone Systems)
  • Measured, cut, spliced and installed wires and cables.
  • Replaced faulty components in telecommunications systems as needed.
  • Laid out cabling plans and ran through buildings to desired locations.
  • Resolved customer complaints regarding telephone service or technical issues.
  • Read and interpreted technical drawings, maps and blueprints prior to starting tasks.
  • Performed splicing, grounding and terminations of cables.
  • Installed, tested and maintained fiber optic cables in both factory and commercial environments.
  • Test wiring connections using voltage meters and continuity testers.
  • Assembled and installed communication equipment.
  • Installed and repaired distribution racks and cables.

Concrete Cutter

Stateline Concrete Drilling and Sawing
Durand, IL
09.1999 - 01.2002
  • Operated concrete saws, drills, grinders, and other tools to cut concrete surfaces.
  • Cleaned up debris after each job was completed.
  • Followed safety protocols when operating heavy machinery.
  • Set up work areas with necessary safety devices and materials.
  • Kept records of all cuts made during a job.
  • Adhered strictly to safety regulations while working around hazardous materials.
  • Measured, marked, and cut out patterns on concrete surfaces using hand-held power saws.
  • Loaded waste material into dumpsters for disposal at end of shift.

Education

High School Diploma -

Pecatonica High School
Pecatonica, IL
05-1999

Skills

  • Integrity and Honesty
  • Stress Tolerance
  • Report Writing
  • Public Service
  • Goal-Oriented
  • Task Prioritization
  • Effective Communication
  • Community Relations
  • Professionalism
  • Self Motivation
  • Problem-Solving Abilities
  • Active Listening
  • Analytical Thinking
  • Team Collaboration
  • Multitasking
  • Adaptability and Flexibility
  • Time Management
  • Schedule Development
  • Staff Management
  • Microsoft Office
  • Decision-Making
  • Issue and Complaint Resolution
  • Computer Skills
  • Conflict Mediation

Affiliations

  • Family activities
  • Camping
  • Hiking
  • Canoeing
  • Building things (carpentry)
  • Art (drawing, digital art, sculpting, metal work, etc...)
  • Remote control aviation
  • Helping others

Certification

  • Arakansas Commission on Law Enforcement Standards and Training (Basic and General Certificates)

References

References available upon request.

Timeline

Patrol Sergeant

Izard County Sheriff's Office
09.2013 - Current

Patrol Officer

Horseshoe Bend Police Department
03.2012 - 09.2013

Carpenter

Precision Plus Construction
05.2010 - 03.2012

Operations Manager

King Cut Concrete Cutters
06.2005 - 03.2010

Carpenter

Bookout Builders
04.2004 - 06.2005

Telecommunications Technician

Associated TelCom Partners
06.2002 - 04.2004

Concrete Cutter

Stateline Concrete Drilling and Sawing
09.1999 - 01.2002

High School Diploma -

Pecatonica High School

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Michael Smith