Michael Snider
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and
motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in
using independent decision-making skills and sound judgment to positively impact company success.
Dedicated to applying training, monitoring and morale-building abilities to enhance employee
engagement and boost performance.
Overview
5
5
years of professional experience
Work History
Associate
Walmart
12.2022 - 02.2024
- Greeted customers and offered assistance for increased customer satisfaction.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Managed customer relations through communication and helpful interactions.
Baker
Dillons
06.2022 - 11.2022
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
Manager
Mcdondalds
09.2018 - 11.2021
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
GED -
Lawrence Adult Learning Center
Skills
- Customer Service
- Time Management
- Attention to Detail
- Computer Skills
- Leadership Qualities
- Customer interaction
- Cash Handling
- Oral communication
- Decision-Making
Timeline
Associate
Walmart
12.2022 - 02.2024
Baker
Dillons
06.2022 - 11.2022
Manager
Mcdondalds
09.2018 - 11.2021
GED -
Lawrence Adult Learning Center