Michael Snow
Cumberland Furnace,TN
Summary
Committed Facilities Operations Team Member with over 4 years experience in upholding energy objectives, overseeing building system operations and leading high-performance teams. Knowledgeable about mechanical, HVAC, security and other building systems and upkeep requirements. Skilled in building long-lasting relationships and team consensus to promote organizational advancements. Highly-motivated employee with a desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Building Facilities Manager
First Baptist Church Dickson
Dickson, TN
11.2019 - Current
- Monitored facilities and identified maintenance and repair needs
- Handled variety of building maintenance responsibilities, including replacement of door locks and repair of heating and air conditioner problems
- Planned and managed general repairs and maintenance and construction projects
- Performed facility inspections on consistent basis and inputted all important data into thorough reports
- Maintained facility interior, including shampooing carpets, washing walls, waxing and stripping floors and dusting furniture and fixtures
- Handled routine cosmetic updates such as painting walls and replacing outdated fixtures.
- Developed and implemented preventative maintenance plans.
- Scheduled regular maintenance activities such as HVAC filter changes and plumbing inspections.
- Researched new technologies that could enhance the operation of facilities.
- Oversaw the installation of new systems such as fire alarms or security cameras.
- Provided training on proper use of facility equipment for staff members.
- Evaluated bids from vendors in order to secure competitive pricing.
- Mentored building staff personnel, which boosted team dynamics and maintained pleasant workplace for all.
Owner/Operator PropertyPro
Self-employeed
Dickson, TN
09.2023 - Current
- Installed new fixtures such as lighting, windows, doors, and appliances.
- Fixed broken light switches, outlets and electrical wiring issues.
- Repaired gutters or downspouts that were clogged or leaking.
- Checked smoke detectors on a regular basis to ensure they were working properly.
- Assisted with painting projects both inside and outside of buildings.
- Troubleshot basic HVAC systems to determine cause of malfunctioning units.
- Operated hand and power tools to complete repairs.
- Repainted walls, removing old paint or wallpaper and preparing surfaces for new applications.
- Used professional grade tools and equipment to perform wide range of property maintenance services.
- Pulled damaged and old carpet and wood flooring to eliminate issues such as mold and remove outdated styles.
- Provided prospective customers with professional quotes detailing materials, labor and customization expenses for property maintenance jobs.
- Assessed safety issues in common areas of the building and took corrective action.
- Maintained records of all repairs and renovations for future reference.
- Organized and maintained an inventory of tools, materials, and supplies used in maintenance work.
- Created detailed reports regarding property condition assessments.
- Cleaned and maintained tools, materials, supplies and other related items used for repairs.
- Repaired drywall, plaster walls, woodwork, cabinets and other structures.
- Installed new doors, windows, locksets and hardware.
- Performed minor plumbing repairs such as fixing leaky faucets or toilets.
Insurance Sales Agent
American Republic Insurance Company
Nashville, TN
01.2023 - 06.2023
- Conducted market research to identify potential customers and target markets.
- Developed a customer service strategy to ensure the highest level of satisfaction.
- Generated leads through cold calling, networking, referrals, and other marketing initiatives.
- Provided advice on financial planning and insurance policies.
- Processed applications and paperwork related to policy issuance or renewal.
- Maintained accurate records of client information in CRM software system.
- Attended industry conferences and seminars to stay up-to-date on changes in regulations and trends in the insurance sector.
Activities Coordinator/Interim Director
Clarendale at Bellevue Place
Bellevue, TN
10.2021 - 01.2023
- Developed and implemented innovative activities for members of the organization, such as social events, educational seminars, and recreational activities.
- Monitored progress on assigned projects to ensure timely completion and satisfactory results.
- Scheduled and supervised staff training sessions to improve their performance in delivering quality services.
- Provided guidance and support to other departments in developing strategies for promoting their respective programs.
- Conducted regular meetings with department heads to discuss issues related to operations, budgeting, staffing.
- Coordinated with vendors regarding pricing, availability, delivery times. for required materials or equipment needed for activities.
- Assisted in creating promotional materials for upcoming events or activities including flyers, posters, banners.
- Handled customer inquiries or complaints regarding specific activities in a professional manner while striving to resolve any issues that may arise promptly.
- Coordinated calendars, shifts and activity schedules with staff.
- Planned and published calendar of events for facility.
- Designed and led activities in crafts, music and athletics.
- Instructed residents in recreational activities to meet specific psychological and physical needs.
- Trained and managed assistants and delegated tasks for staff members.
- Demonstrated various exercises with the use of free weights and machines.
- Organized group classes for small groups or large groups depending on residents preferences.
- Encouraged clients to take part in activities outside the gym to maintain a balanced lifestyle.
Team Member
Chick-fil-A
Nashville, TN
01.2021 - 10.2021
- Maintain and organize restaurant stock and supply and report on delivered items
- Opened kitchen daily, including cleaning, prepping food, stocking kitchen, and performing other tasks needed
- Maintained cleaning standards up to code
- Worked collaboratively with large team to product food to the standard in a timely manner
- Handled variety of customer requests and worked with team to make food accordingly
- Performed numerous kitchen tasks; worked on numerous machines depending on the needs of the kitchen.
- Received, processed, and stocked merchandise in accordance with store policies.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
Soldier
Army National Guard TN
, TN
04.2020 - 04.2022
Education
BBA -
Belmont University
Nashville, TNSkills
- Facilities Management
- Equipment Operations
- Maintenance Planning
- Budgeting and Forecasting
- Supply Control
- Project Management
- Customer Service and Support
- Issue Resolution
- Small Group Leadership
- Organizational Skills
- Team Management
- Adaptability
- Analytical Thinking
Timeline
Owner/Operator PropertyPro
Self-employeed
09.2023 - Current
Insurance Sales Agent
American Republic Insurance Company
01.2023 - 06.2023
Activities Coordinator/Interim Director
Clarendale at Bellevue Place
10.2021 - 01.2023
Team Member
Chick-fil-A
01.2021 - 10.2021
Soldier
Army National Guard TN
04.2020 - 04.2022
Building Facilities Manager
First Baptist Church Dickson
11.2019 - Current
BBA -
Belmont University