Summary
Overview
Work History
Education
Skills
Timeline
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Michael Snyder

Michael Snyder

North Adams,MA

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

12
12
years of professional experience

Work History

Non Perishable Manager

Stop And Shop Supermarket
03.2022 - 01.2024
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Established team priorities, maintained schedules and monitored performance.

Gm Manager

Walmart
09.2015 - 06.2021
  • Developed and implemented strategies to increase sales and profitability.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.

Route Sales Representative

Frito Lay
06.2014 - 09.2015
  • Maintained positive relationships with customers using good communication and follow-through abilities.
  • Maintained up-to-date knowledge of products and services to address customer inquiries
  • Managed product transitions from warehouse to customer site, loading, and unloading in alignment with specifications.
  • Analyzed sales and customer data to identify buying trends and offer recommendations.
  • Immediately addressed problems with customers to promote speedy resolution.
  • Collaborated with customers to identify needs and provided catered solutions
  • Displayed products properly at customer sites and according to company specifications and policies.

Assistant Manager

Walmart
12.2011 - 03.2014
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.

Education

Diploma - General

Mount Anthony Union High
Bennington, VT
06.1984

Skills

  • Employee Development
  • Fiscal Management
  • Business Administration
  • Process Improvement
  • Customer Service
  • Revenue Forecasting
  • Project Planning
  • Staff Management
  • Schedule Management
  • Team Leadership
  • Performance Evaluations
  • Training and Development
  • Onboarding and Orientation
  • Performance Tracking and Evaluation

Timeline

Non Perishable Manager

Stop And Shop Supermarket
03.2022 - 01.2024

Gm Manager

Walmart
09.2015 - 06.2021

Route Sales Representative

Frito Lay
06.2014 - 09.2015

Assistant Manager

Walmart
12.2011 - 03.2014

Diploma - General

Mount Anthony Union High

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Michael Snyder