Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michael Soileau

Manhattan

Summary

Results-driven professional, known for high productivity and efficient task completion. Well-versed in customer service, inventory management, and sales . Excel at communication, problem-solving, and adaptability, ensuring exceptional customer experiences and team collaboration.

Overview

8
8
years of professional experience

Work History

Seasonal Associate

Marshalls
Manhattan
12.2024 - 02.2025
  • Ensured compliance with company safety regulations at all times while on the job.
  • Managed multiple tasks simultaneously while maintaining attention to detail.
  • Provided customer service support for inquiries, complaints, and returns.
  • Stocked shelves with merchandise and ensured product displays were neat and orderly.
  • Collaborated with other departments to ensure successful product launches.

Leasing Consultant

Price Brothers Management
Lewisville
03.2023 - 05.2024
  • Offered prospective clients recommendations based on their personalized needs.
  • Engaged clients of the leasing office to make for an inviting atmosphere and pleasant experience.
  • Maintained a close eye on the condition of the property to ensure appearance of the complex was up to company standards.
  • Offered feedback to residents regarding the contents of their ledger.
  • Processed client paperwork and screening information from submitted applications.
  • Organized monthly events for residents of the community to further establish good rapport.
  • Managed 50+ phone calls per day while attending to the needs of prospective and current clients.
  • Maintained accurate records and managed the conversion of all property files from physical storage to digital.
  • Marketed the community to local businesses and established good standing with the business owners in the surrounding area.

Front Desk Manager

Hilton Garden Inn
Denton
06.2022 - 03.2023
  • Received inbound calls regarding guest reservations, concerns, and operational questions while also directing calls to the proper departments.
  • Contacted guests when inquiry of reservation discrepancies was necessary.
  • Maintained accurate records of hotel inventory and guest accounts.
  • Scheduled reservations and ensured accurate logs of guest information for improved communication among staff.

Lead Driver

Domino's Pizza
Denton
04.2021 - 06.2022
  • Contributed to the increase in production velocity by assuming routing responsibility from management.
  • Created a hospitable environment for customers by accommodating their special needs and requests.
  • Trained new coworkers in company protocols and ensured proper action was taken for additional training if needed.
  • Implemented new procedures to improve efficiency in the nightly close of the store.
  • Entered customer information into the system and made sure all information was correct before ending the customer interaction.

Retail Associate

Home Depot
Denton
08.2020 - 03.2021

Food Service Team Member

Taco Bell
Denton
08.2017 - 05.2020

Education

Bachelor - Applied Business and Technology

Kansas State University
Manhattan, KS
05-2028

High School Diploma -

Winfree Academy
Lewisville, TX
05.2020

Skills

  • Customer service
  • Microsoft Office
  • Project Management
  • Data analysis
  • Software proficiency
  • New hire training
  • Data collection and analysis
  • Communication
  • Collaborative teamwork

Timeline

Seasonal Associate

Marshalls
12.2024 - 02.2025

Leasing Consultant

Price Brothers Management
03.2023 - 05.2024

Front Desk Manager

Hilton Garden Inn
06.2022 - 03.2023

Lead Driver

Domino's Pizza
04.2021 - 06.2022

Retail Associate

Home Depot
08.2020 - 03.2021

Food Service Team Member

Taco Bell
08.2017 - 05.2020

Bachelor - Applied Business and Technology

Kansas State University

High School Diploma -

Winfree Academy

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