Michael Songer
Bella Vista,AR
Summary
Skilled Reverse Logistics Specialist with deep understanding of return-to-vendor operations, salvage and scrap recovery, and inventory control. Strengths lie in problem-solving capabilities, streamlined process improvements, and cross-functional team collaboration. Previous roles have resulted in improved operational efficiency, cost reductions, and enhanced customer satisfaction.
Overview
35
35
years of professional experience
Work History
Reverse Logisitics Specialist
BNSF Logistics
Rogers, AR
05.2023 - 08.2024
- Developed and implemented strategies to improve reverse logistics processes.
- Analyzed customer feedback to identify areas of improvement in the returns process.
- Researched and identified trends in product returns.
Shop Owner
Songer Marine
Beebe, AR
04.2009 - 04.2024
- Developed and implemented marketing strategies to increase sales.
- Created a customer loyalty program to reward repeat customers.
- Trained and managed shop staff, including delegating tasks and scheduling shifts.
- Assisted with product development to create new items for the store.
- Handled customer inquiries, complaints, and returns professionally.
Operator
TRG
Rogers, AR
01.2022 - 05.2023
- Performed routine maintenance on equipment to ensure optimal performance.
- Monitored and adjusted machine operations as needed for quality assurance.
- Maintained cleanliness of work area and equipment in accordance with safety regulations.
Operator
Amazon
Galloway, AR
05.2021 - 12.2021
- Performed routine maintenance on equipment to ensure optimal performance.
- Monitored and adjusted machine operations as needed for quality assurance.
- Maintained cleanliness of work area and equipment in accordance with safety regulations.
Line Technician
Frank Fletcher Chrysler Dodge Jeep
North Little Rock, AR
01.1990 - 01.2008
- Performed daily maintenance on production line equipment, including cleaning and lubrication of parts.
- Scheduled regular preventative maintenance to ensure optimum performance of all line machines.
- Troubleshot mechanical issues with line machinery and identified potential solutions.
Education
High School Diploma -
MCcllean High School
Little Rock, AR05-1989
Skills
- Cost-reduction strategies
- Packaging Design
- Returns processing
- Order Fulfillment
- Waste Reduction
- Logistics Planning
Accomplishments
- OSHA 10
- Forklift Certificate
- Mercury Certificate
- Yamaha Certificate
Timeline
Reverse Logisitics Specialist
BNSF Logistics
05.2023 - 08.2024
Operator
TRG
01.2022 - 05.2023
Operator
Amazon
05.2021 - 12.2021
Shop Owner
Songer Marine
04.2009 - 04.2024
Line Technician
Frank Fletcher Chrysler Dodge Jeep
01.1990 - 01.2008
High School Diploma -
MCcllean High School
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