Michael Southern
Lafayette,IN
Summary
Dynamic and results-driven professional with a distinguished career in the United States Air Force, specializing in cargo loading expertise and logistics coordination. Excelled in enhancing operational efficiency and team performance, achieving successful mission outcomes. Demonstrated exceptional teamwork and collaboration, alongside proven adaptability. Skilled in freight documentation and stress management, consistently meeting critical deadlines. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
C-130 Loadmaster/Resource Advisor
United States Air Force
07.2022 - Current
- Enhanced cargo loading efficiency by implementing precise weight and balance calculations.
- Collaborated with flight crew members to achieve successful mission outcomes within tight deadlines.
- Trained new personnel in essential skills, contributing to the overall effectiveness of the team's performance on missions.
- Generated invoices upon receipt of billing information and tracked collection progress.
- Input financial data and produced reports using Microsoft.
- Matched purchase orders with invoices and recorded necessary information, lead resource advisor for $200,000 work budget.
- Documented cargo movements and maintained updated files with real-time information.
- Enforced safety standards with crew and handlers, minimizing risks to personnel, equipment and cargo.
- Identified and rectified discrepancies in cargo handling or shipping processes.
- Assisted pilots in navigating challenging weather conditions while ensuring the safety of passengers, crew, and cargo on board.
- Safeguarded sensitive cargo by enforcing strict security protocols during transport and handling.
- Worked with various international cargo agencies, adhering to strict guidelines and ensuring on-time delivery and pick up of numerous types of cargo.
C-5 Loadmaster/Crew Scheduler/Supervisor
United States Air Force
03.2017 - 07.2022
- Participated in ongoing training programs to stay current on industry regulations and best practices.
- Supported mission-critical operations involving airlifts of personnel, equipment, or supplies under challenging circumstances.
- Maximized cargo capacity by strategically arranging loads according to size, weight, and priority.
- Coordinated with carriers for on-time delivery by tracking trucks for pick-up, estimating times of arrival and delivery and recovering loads.
- Identified and rectified discrepancies in cargo handling or shipping processes.
- Managed team of cargo handlers with focus on maximum productivity and performance.
- Ensured accurate cargo documentation, facilitating smooth customs clearance and timely deliveries.
- Worked with various international cargo agencies, adhering to strict guidelines and ensuring on-time delivery and pick up of numerous types of cargo.
- Reduced scheduling conflicts with meticulous attention to detail in coordinating aircrew schedules for approximately 180 personnel.
- Resolved complex scheduling challenges with creative problem-solving techniques, ensuring minimal disruption to operations.
- Enhanced flight crew efficiency by effectively scheduling and managing approximately 125 aircrew assignments.
Sales Agent
TruGreen
04.2016 - 02.2017
- Developed strong relationships with clients through excellent customer service and regular followups.
- Assisted call-in customers with questions and orders.
- Explained features and advantages of TruGreen products or services to promote sales.
- Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
- Increased sales revenue by consistently meeting and exceeding sales targets.
- Enhanced product knowledge through continuous training and professional development opportunities.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Set and achieved company defined sales goals.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
Education
Associate of Science - Business Administration
Concordia University
05.2015
Skills
- Crew Coordination/Scheduling
- Deadline Management
- Freight documentation mastery
- Spreadsheet tracking
- Bill Payment and Recordkeeping
- Budget support
- Contingency Planning/Task Prioritization
- Cargo Loading Expertise
Accomplishments
Worked with NASA on multiple occasions loading and delivering crucial parts of the James Webb Space Telescope to secure successful launch and sustained space exploration.
Worked with United States Secret Service ensuring safe delivery of President Donald Trump's convoy to London during his presidential campaign in 2020.
Timeline
C-130 Loadmaster/Resource Advisor
United States Air Force
07.2022 - Current
C-5 Loadmaster/Crew Scheduler/Supervisor
United States Air Force
03.2017 - 07.2022
Sales Agent
TruGreen
04.2016 - 02.2017
Associate of Science - Business Administration
Concordia University