Michael Speicher
Kings Mountain,NC
Summary
Organized Lead Technician with successful history of managing competing priorities and meeting challenging performance targets. Works well under pressure to complete physically-demanding work. Safety-oriented team player with strong attendance record.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Maintenance Technician III
Elite line services
03.2021 - Current
- Achieved increased reliability through consistent adherence to manufacturer''s guidelines for equipment maintenance.
- Improved equipment functionality by conducting regular maintenance checks and repairs.
- Maintained compliance with industry regulations and standards through meticulous record-keeping practices.
- Supported inventory management efforts, tracking spare parts usage and reordering as necessary.
- Successfully completed complex repair tasks within tight deadlines, minimizing disruptions to daily operations.
- Followed safety protocols to minimize workplace accidents.
- Trained new employees on proper use and care of tools, machinery, and safety protocols.
- Liaised with vendors to ensure timely delivery of essential parts and materials for repairs or replacements.
- Contributed to safer work environment, promptly addressing any identified hazards or concerns.
- Collaborated with team members to complete larger repair projects efficiently.
- Elevated team morale by fostering open communication channels among colleagues during challenging situations.
- Positively engaged with customers and maintained professional appearance as company representative.
Assistant General Manager
Boardwalk Billy’s
02.2020 - 02.2021
- Managed staff consisting of four exempt and fifty three non-exempt employees
- Implemented staff training programs that improved service quality and increased customer loyalty.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Mentored and motivated team members to achieve challenging business goals.
- Resolved problems promptly to elevate customer approval.
- Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Assisted in the recruitment, hiring, and on-boarding process for new employees to build a skilled workforce committed to excellence in service delivery.
Front of House Manager
Texas Road House
08.2018 - 02.2020
- Coordinate private parties and events
- Develop staff schedules for employees
- Enforce safety standards
- Supervise and train employees
- Establish and maintain vendor relationships
- Inventory management
- Payroll
- Courteous responses to complaints
- Recruited and hired front of house staff.
Military Police Sergeant
US Army
09.2013 - 07.2018
- Lead squad of nine soldiers both in garrison and in the field
- Coordinated duties with previous and subsequent shifts to ensure consistency
- Prepared incident and accident report’s as necessary
- Interviewed suspects and potential witnesses
- Maintained inventory of company arms room.
Education
B.S. - Technology
Vincennes University
Vincennes, IN05.2023
Associates - General Education
Central Piedmont Community College
Charlotte05.2020
High School Diploma -
Kings Mountain High School
Kings Mountain, NC06.2013
Skills
Computerized Maintenance Management
Team Supervision
Personnel Training
Critical Thinking
Maintenance Scheduling
Pneumatic Systems
CAD Software
Energy management
Root Cause Analysis
Safety Management
Hand and Power Tool Operation
Supply and Parts Ordering
Certification
- Electro-mechanical and mechatronic technician certified by the department of labor
- American red cross CPR trainer
- Fearless facilitation (Tac 301) Field Trainer
Timeline
Maintenance Technician III
Elite line services
03.2021 - Current
Assistant General Manager
Boardwalk Billy’s
02.2020 - 02.2021
Front of House Manager
Texas Road House
08.2018 - 02.2020
Military Police Sergeant
US Army
09.2013 - 07.2018
B.S. - Technology
Vincennes University
Associates - General Education
Central Piedmont Community College
High School Diploma -
Kings Mountain High School
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