Summary
Overview
Work History
Education
Skills
References
additional skills and interests
Timeline
Generic

MICHAEL SPENCER

Lake Worth Beach,FL

Summary

Experienced service professional with a strong background in hospitality and customer service, skilled in maintaining a clean and organized environment and ensuring guest satisfaction. Proficient in training and mentoring team members, with a keen ability to anticipate client needs. Ready to leverage these skills in a new and dynamic role. I recently graduated from Feeding South Florida Culinary School and I have my ServSafe Certificate.

Overview

28
28
years of professional experience

Work History

ON CALL BANQUET SERVER / HOUSEMAN

Palm Beach Gardens Marriott
Palm Beach Gardens, FL
10.2024 - Current
  • Ensured safety standards were met by following proper food handling procedures during setup and service.
  • Assisted in training and mentoring new banquet servers, contributing to the overall success of the team.
  • Maintained cleanliness and organization throughout the banquet area, ensuring a pleasant dining experience for guests.
  • Adhered to company policies regarding uniform appearance and punctuality consistently, projecting a professional image to clients and colleagues alike.

ON CALL BANQUET SERVER

Marriott Bonvoy Old City
Philadelphia, PA
09.2023 - 01.2024
  • Completed post-event tasks such as dishwashing, waste disposal, and storage organization for future use.
  • Ensured safety standards were met by following proper food handling procedures during setup and service.
  • Developed strong relationships with clients through attentive service and prompt resolution of issues when they arose.
  • Delivered outstanding customer service with attention to detail and anticipation of guests' needs.

WAITER/BARTENDER

The Philadelphia Museum of Art
Philadelphia, PA
11.2016 - 04.2022
  • Waiter and bartender for STARR Restaurant Group.
  • Responsible for setup and breakdown of bar and tables for the 'Live at Five' events.
  • Server for private corporate events and new art exhibition receptions.

ASSISTANT MANAGER

Aqua Lounge
Philadelphia, PA
03.1997 - 10.2016
  • Managed accounts payable.
  • Created and hosted events and promotions.
  • Maintained, managed, and ordered inventory of alcoholic beverages and nonalcoholic mix.
  • Handled customer concerns regarding service courteously.
  • Ensured drink recipes, ingredients, and preparation methods were followed and served accordingly.
  • Kept glassware and bar equipment clean and well maintained.

Education

Culinary Arts And ServSafe Certification - Culinary Arts / Food Safety

Feeding South Florida
Boynton Beach, FL
04-2025

FASHION ILLUSTRATION - Fine Art

The Fashion Institute of Technology
New York, NY
05.1986

Skills

  • Butchery Basics (meat, poultry, sauces, emulsions)
  • Baking & Pastry fundamentals
  • Cooking Techniques (eg, sautéing, roasting, braising, grilling, poaching)
  • Knife Skills (eg, julienne, chiffonade, brunoise)
  • Food Safety & Sanitation (eg, ServSafe certification)

References

References available upon request.

additional skills and interests

Great Customer Service, Team Player, Organization, Volunteering (feeding those in need), Artist, and Musician.

Timeline

ON CALL BANQUET SERVER / HOUSEMAN

Palm Beach Gardens Marriott
10.2024 - Current

ON CALL BANQUET SERVER

Marriott Bonvoy Old City
09.2023 - 01.2024

WAITER/BARTENDER

The Philadelphia Museum of Art
11.2016 - 04.2022

ASSISTANT MANAGER

Aqua Lounge
03.1997 - 10.2016

Culinary Arts And ServSafe Certification - Culinary Arts / Food Safety

Feeding South Florida

FASHION ILLUSTRATION - Fine Art

The Fashion Institute of Technology

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