Michael Spraggins
Rialto,California
Summary
Seasoned Assistant Director knowledgeable about all areas of business operations. Offering 10 years of experience in business planning, operations and team management. Strong leadership and team-building skills.
Overview
10
10
years of professional experience
Work History
Exec. Assistant, Dir. of Multiple Departments
TUFF STUFF FITNESS INT'L
12.2022 - 04.2023
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Executive Assistant
BROOKS INDUSTRIAL
08.2022 - 03.2023
- Established team priorities, maintained schedules and monitored performance.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Oversaw day-to-day production activities in accordance with business objectives.
- Analyzed customer feedback and identified areas for improvement to drive business success.
- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Administrative Assistant
C AND J INDUSTRIES
06.2021 - 08.2022
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained inventory of office supplies and placed orders.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Volunteered to help with special projects of varying degrees of complexity.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
General laborer, Shop Manager
METAL SERVICES GROUP
06.2013 - 06.2021
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Maintained safe working environment by enforcing adherence to safety and security protocols.
- Trained and guided team members to maintain high productivity and performance metrics.
- Assisted in recruiting, hiring and training of team members.
- Cross-trained existing employees to maximize team agility and performance.
- Accomplished multiple tasks within established timeframes.
Education
High School Diploma -
PERRIS HIGH SCHOOL
Perris, California06.2009
Skills
- Strategic Planning
- Economic development
- Operations Management
- Project Management
- Staff Management
Additional Information
10+ years experience in CNC Plasma Cutting Systems including use of Kaliburn, Hypertherm, Kinetic, and ESAB.
10+ years experience Oxy-Fuel Cutting Systems
10+ years experience in Fabrication Shop
8+ years Employee Management/Supervision experience
Trained in use of SOLIDWorks, CAD, Quickbooks
Timeline
Exec. Assistant, Dir. of Multiple Departments
TUFF STUFF FITNESS INT'L
12.2022 - 04.2023
Executive Assistant
BROOKS INDUSTRIAL
08.2022 - 03.2023
Administrative Assistant
C AND J INDUSTRIES
06.2021 - 08.2022
General laborer, Shop Manager
METAL SERVICES GROUP
06.2013 - 06.2021
High School Diploma -
PERRIS HIGH SCHOOL
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