Michael Sprague
Carbondale,PA
Summary
Hardworking and motivated Manager with 23 years of experience and record of success in environmental and waste water industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.
Overview
23
23
years of professional experience
Work History
Manger Repairs & Installs
Koberlein Environmental
Honesdale , PA
09.2001 - Current
- Monitored employees work and performance.
- Enforced safety procedures and monitored compliance.
- Planned and executed strategies to increase business and drive profit growth for the repair side of the business.
- Provided quotes, estimates, and one on one customer interaction on a daily basis.
- Address customer concerns and adapted to their needs.
- Reviewed financial numbers and budget reports.
- Inventory control and ordering.
- Managed daily workloads by organizing schedules and delegating tasks.
- Hiring new employees.
- Conduct performance reviews.
- Maintain close business relationships with customers and vendors.
- Fostered a positive working environment among team members.
- Exercised good judgment and decision-making in escalating concerns and resolving issues.
- Provided leadership during times of organizational change or crisis situations.
- Entered time and attendance logs in preparation for payroll.
- Maximized performance out of my team members.
Education
Bachelor of Science - Management, Marketing And Finance
Penn State University
05-2002
Skills
- Expense tracking
- Decision making
- Problem solving
- Schedule management
- Scheduling and Coordinating
- Customer Relationship Management
- Financial Analysis
- Cost control
- Customer service
- Professional and Courteous
- Industry knowledge
Timeline
Manger Repairs & Installs
Koberlein Environmental
09.2001 - Current
Bachelor of Science - Management, Marketing And Finance
Penn State University