Quality assurance professional with proven track record of enhancing product reliability and streamlining processes. Known for strong focus on team collaboration and achieving consistent results while adapting to evolving project demands. Skilled in root cause analysis and continuous improvement methodologies, bringing reliability and integrity to every task.
Overview
26
26
years of professional experience
Work History
Epi Characterization Technician and Lead Ops
Avago Technologies US Inc
06.2017 - Current
Responsible for quality control of daily SPC data for all tools in Epi Characterization department. OOS measurements answered with needed level of investigation.
Pull and analyze data from internal database using SQL Developer and JMP.
Utilize Oracle E-Business Suite to generate PO for parts and services.
Training operators in procedures, new software, and analyses. Evolving the training matrix for training new operator trainees.
Improved customer satisfaction levels with timely resolution of non-conformance issues and effective corrective actions.
Point of contact to execute daily production plans between engineers and operators, using production tracking sheets to organize and allocate people, workflow, and priorities.
Developed characterization plans based on design specifications, ensuring all critical parameters and performance criteria were verified throughout the manufacturing process.
Coordinate time sensitive product through critical areas and across shifts.
Assist in communicating unsafe conditions to facilities and lead in emergency situations.
Communicate procedures to fab operators.
Assist in technical supervision for difficult measurements or problematic analyses.
Involved in Corrective and Preventative Action investigations for the department.
Initiated x-ray spectra simulation of acquired X-ray spectra using new simulation software. Laid groundwork for large amounts of simulation data currently being accumulated in EPI Characterization in advance of change in primary x-ray analysis technique.
Interact with Engineering and Management to prioritize workflow and resource allocation.
Apply Good Manufacturing Principles in all daily work activities.
Calibrated all tools used by the Epi Characterization department. Responsible for all initial troubleshooting if equipment is considered questionable.
Utilize 8D problem solving methods to determine root cause for process failure analysis.
Renovated a DI 3100 AFM tool, repairing the source of the vacuum noise to get the tool functional, and upgraded the PC to Windows 10 despite significant challenges.
Organized the process of repairing and updating the ECVPro tool that had been unused, developing a vastly superior profiling technique that improved capability. Led training effort to recruit/train/qualify an operator from each shift to operate the tool. This new process allowed production to run for over a week with confidence without the typical feedback from SIMS.
Rewriting/updating all procedural documents (Fab Instructions, or SOP) for Epi Characterization tools.
Decommissioned/disassembled two x-ray tools in advance of the arrival of a newer Bruker QC3 tool, packaging useful parts for future use.
Certified operators for safe LN2 transfer techniques.
Responsible for organizing the qualification of new Epi Characterization tools which included directing the install process, writing all recipes, performing necessary calibrations, and coordinating the acquisition of the fit for purpose data set.
Managed the diagnosis, repair, and successful requalification of RPM Blue tool following catastrophic failure following power spike.
Trained and certified operators for safe LN2 transfer techniques.
Execute internal safety audits to ensure safe working conditions.
Provide continuous improvement recommendations for the Epi Characterization department.
Contributed to root cause analysis to determine core reason for failures and errors.
Implemented process improvements based on Lean Six Sigma methodologies, resulting in reduced waste and increased efficiency.
Enhanced product quality by implementing rigorous inspection procedures and conducting thorough root cause analysis.
Characterization Engineer
IQE, Inc
08.1999 - 06.2017
Responsible for designing or authorizing over 50 recipes across 10 tools in the characterization department.
Technical supervisor for Technicians in our Epi Characterization Department, responsible for generating SOP's for the full scope of measurements provided.
Designed the training plan outline for new hires in the Characterization Department.
Engaged in change management throughout the course of my employment at IQE.
Responsible for maintaining proper calibration of eight different metrology and analysis tools, creating guidelines for all tools.
Primarily responsible for all first time materials characterization (new products).
Accountable for repairs and Preventative Maintenance on all Characterization department tools
Performed complicated simulations to fit the simulation to acquired data
Troubleshooting and problem solving lead for malfunctioning tools in the QA/QC departments
Successfully solved what happened during many problematic runs using multiple measurements in conjunction to deduce a reasonable solution.
Demonstrated ability to interface with many different personalities from many countries and ethnicities in a friendly, yet professional manner.
Presented new information and characterization techniques to technicians in my department.
Advanced the application and implementation of control rules by consulting with other technicians, engineers, and evaluating industry proven methods.
Showed lateral leadership with all shift supervisors to provide them with feedback to improve technician output.
Sales department lead in quote generation providing feedback for specific and accurate product quotes.
Promoted cross functional communications between customers, engineers, production management, and sales personnel on a regular basis, providing input on product specifications and data interpretation.
Serviced growth engineers, presenting them with clear explanations of the measurement data they've received, providing detailed explanations when necessary.
Directly assisted in generating and presenting acquired data to customers and prospective customers.
Mentored Technicians, Process Analysts, and Associate Engineers who desired to advance themselves.
Education
B.A. - Biology
Susquehanna University
Selinsgrove, PA
05.1994
Skills
Analytical problem solving
Effective leadership
Strategic Planning
Effective communication
Strategic decision making
Root Cause Analysis
Technical Proficiency
Integrity and reliability
Empathy
Self-motivation
Strong Presentation Skills
Rapid response capability
RELEVANT SOFTWARE
JMP Statistical Software
Oracle SQL Developer
Oracle E-Business Suite
Microsoft Word/Google Docs
Microsoft Excel/Google Sheets
Microsoft Powerpoint/Google Slides
Microsoft Project
ADDITIONAL INSTRUMENTATION AND SOFTWARE
Leighton 1510
Nanometrics RPM 4000/RPM Blue
Surfscan 6100/6200/6220
Bruker QC3
Bede D1
Analytical MRD Pro
Philips HR2
DI 5000 AFM/DI 3000 AFM
Bruker Dimension FastScan Pro
Nanometrics PNH4300 ECV Profiler
Nanometrics ECVPro
N&K FTIR
Jordan Valley RADS Mercury (XRD simulation software)
Jordan Valley PeakSplit (XRD analysis software)
Hall Measurement
Cyoptics OSFM
Characterization measurements have been published in several semiconductor journals
7th Grade Teacher of ELA and Social Studies at Northwestern Lehigh School District7th Grade Teacher of ELA and Social Studies at Northwestern Lehigh School District