Michael S. Smith
Truck Driver
Summary
Experienced with long-haul route navigation and vehicle maintenance. Uses advanced planning techniques and real-time problem-solving to ensure timely deliveries. Track record of maintaining safety standards and adapting to dynamic road conditions.
Overview
18
18
years of professional experience
Work History
OTR Truck Driver
Marten Transport
12.2024 - Current
- Transport Refrigerated Trailers to all 48 States in America.
Port Truck Driver
Frazer Transport
12.2023 - Current
- Move shipping containers in and out of the ports in Houston.
Roll off Driver
Waste Management
07.2023 - 11.2023
- Company Overview: Houston Metro
- Pick up roll off dumpsters from commercial customers and haul them to the landfill to be dumped.
- Houston Metro
OTR Truck Driver
Butler Transport
04.2021 - 05.2023
- Haul refrigerated loads to all 48 states.
Customer Service Manager
Dollar and Thrifty Car Rental
02.2018 - 03.2019
- Company Overview: IAH Airport, Houston, TX
- Communicate revenue and customer service goals and expectations to a team of 20+ employees daily.
- Assist Director, Revenue Manager and General Manager with specific day-to-day operational duties and development that include (but not limited to): Conduct daily sales and service huddles/meetings, low performer monitoring and mentoring, and produce action plan to ensure monthly and quarterly growth.
- Lead Manager meeting to communicate and update of location progress in sales, service, employee engagement, etc.
- Create effective accountability process through checks and balances with Directors and Human Resources Business Partner at rental location.
- IAH Airport, Houston, TX
Pricing Team Lead
Wisenbaker Builder Services
03.2015 - 11.2017
- Company Overview: Houston, TX
- Ensuring that all work performed follows Estimating Operations processes, pricing standards and protocols.
- Processing customer specific data, product programs, community feature offerings, market and retail pricing.
- Provided customers with updates on various request and design plans in a timely manner.
- Houston, TX
Housing Specialist - Realtor
Century 21
11.2007 - 10.2012
- Company Overview: Allentown, PA
- Compare properties to clientele according to desired locations, budget constraints, specific preferences within housing selections.
- Prepare and distribute purchase agreements, lease, deeds, closing statements, and open house meeting/viewings.
- Arranged meeting with perspective buyer and sellers to put a house/condo/townhome on the market in Allentown, PA area.
- Allentown, PA
Education
Bachelor of Science - Business Finance
Penn State University
Allentown, PARealtor License - undefined
Lehigh Valley Real Estate Institute
Allentown, PAOccupational Safety and Health Professional Certified - undefined
OSHA Academy
Houston, TXCommercial Drivers License - Truck Driving
160 Driving Academy
Houston Texas03-2021
Skills
Comprehensive logbook documentation
Safe driving awareness
Commercial driving expertise
Travel documentation
Safety vehicle assessment
Fuel-efficient driving
Clean driving record
Route planning
Vehicle maintenance
Professionalism and punctuality
Basic mechanical skills
Accomplishments
- Collaborated with Area Revenue Manager with individual specialized programs to develop and sustain sales for Dollar/Thrifty Car Rental Company.
- Maintained top 5 location ranking for three consecutive months (08/01/18 - Present)
- Completed Hertz/Dollar/Thrifty Location Manager Development Program (11/01/18)
- Developed sales driven program, that leads to a 2-3% increase weekly. Increased total monthly sales by 5% every month.
- Efficient in Workforce-Kronos Time calculating and input.
- Able to navigate and pull reports from Tableau and ASAP/DASH system.
Timeline
OTR Truck Driver
Marten Transport
12.2024 - Current
Port Truck Driver
Frazer Transport
12.2023 - Current
Roll off Driver
Waste Management
07.2023 - 11.2023
OTR Truck Driver
Butler Transport
04.2021 - 05.2023
Customer Service Manager
Dollar and Thrifty Car Rental
02.2018 - 03.2019
Pricing Team Lead
Wisenbaker Builder Services
03.2015 - 11.2017
Housing Specialist - Realtor
Century 21
11.2007 - 10.2012
Realtor License - undefined
Lehigh Valley Real Estate Institute
Occupational Safety and Health Professional Certified - undefined
OSHA Academy
Bachelor of Science - Business Finance
Penn State University
Commercial Drivers License - Truck Driving
160 Driving Academy
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