Michael Stancil
Mitichellville Police Department
Des Moines,IA
1
Certification
26
years of professional experience
Experienced in law enforcement and public safety. Possess strong communication, critical thinking, and problem-solving skills to effectively address concerns and crime prevention. Demonstrated ability to work under pressure, make quick decisions in challenging situations, and maintain high standards of integrity and professionalism.
Work History
Public Safety Officer
4 Years 11 Months- Notified law enforcement officials when necessary regarding any illegal activity observed on campus premises.
- Prepared detailed incident reports post-investigations to inform future safety measures.
- Alerted law enforcement officials to illegal activity observed on campus premises.
- Performed first aid and CPR when necessary until medical personnel arrived on scene.
- Attended training sessions related to public safety issues such as first aid and CPR certification courses.
- Monitored security systems, cameras, and alarms to detect and respond to violations.
- Drafted and submitted comprehensive investigation and incident reports to enhance safety protocols.
- Prepared detailed incident reports following investigations.
- Drafted investigation and incident reports and submitted to appropriate personnel.
- Assisted in the training and supervision of new public safety personnel.
Reserve Police Officer
6 Years 11 Months- Conducted traffic stops, issued citations, and made arrests when necessary.
- Responded quickly and appropriately to any physical altercations involving citizens or suspects.
- Assisted emergency response efforts during critical incidents, ensuring timely support and coordination with other agencies.
- Assisted local law enforcement agencies with coordination efforts.
- Investigated suspicious activities and persons with tact and discretion.
- Responded to calls for service from citizens within the community.
- Provided support to local law enforcement agencies as needed.
- Facilitated communication with citizens to address their inquiries and concerns. while on duty to provide assistance or answer questions they may have had about police operations.
- Responded quickly and effectively to physical altercations, prioritizing safety of all involved and maintaining order.
- Ensured that all evidence collected was stored securely until it could be processed by a crime lab technician.
- Drafted incident reports detailing criminal activity, civil proceedings and varied incidents.
- Recorded comprehensive arrest reports to ensure accurate legal documentation. and accident reports.
- Rendered first aid to accident victims and individuals experiencing medical crises, demonstrating commitment to community welfare.
Sr Escalations Representative
15 Years 4 Months- Resolved customer complaints with empathy, enhancing customer satisfaction and loyalty.
- Established positive relationships with customers through active listening and clear communication, fostering trust and retention.
- Responded to customer inquiries and complaints, providing timely and effective solutions to maintain high service standards.
- Handled difficult calls with strong telephone etiquette, ensuring resolution and maintaining customer trust.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Participated in training sessions designed to improve overall job performance.
Reserve Police Officer
9 Years 2 Months- Conducted traffic stops, issued citations, and made arrests when necessary.
- Patrolled assigned areas to ensure public safety and prevent criminal activity.
- Assisted in emergency response efforts during critical incidents, ensuring timely and effective action to safeguard community welfare.
- Provided support to local law enforcement agencies during investigations.
- Rendered assistance to accident victims and other persons requiring first aid for physical injuries or medical crises.
- Assisted in crowd control measures during large events such as parades or protests.
- Maintained detailed records of daily activities and incident reports, facilitating accurate documentation for future reference and investigations.
- Provided support to local law enforcement agencies as needed.
- Maintained detailed records of daily activities and incident reports.
- Wrote detailed arrest and accident reports.
- Interviewed witnesses regarding criminal investigations, making sure all relevant information was properly documented in reports.
- Ensured that all evidence collected was stored securely until it could be processed by a crime lab technician.
- Attended regular training sessions to stay up-to-date on departmental policies and procedures.
Education
Associate of Applied Science - Criminal Justice
Skills
Law enforcement background
Emergency response
First Aid Certified
Crisis intervention
Patrol procedures
Crime Prevention
Report Preparation
Safety Regulations
Self-defense skills
Conflict de-escalation
Conflict resolution
Certification
- State of Iowa Law Enforcement Academy Certification
- Iowa Department of Public Safety NCIC Certification
- Iowa Department of Human Services Mandatory Reporter Certification for Adult/Child
- Trained and certified with weapons, defensive tactics, taser, ASP Baton
Timeline
Public Safety Officer
Mercy One Medical Center
09.2021 - CurrentRead More
Reserve Police Officer
Mitichellville Police Department
09.2019 - CurrentRead More
Sr Escalations Representative
Wells Fargo Bank, N.A.
06.2009 - 10.2024Read More
Reserve Police Officer
Des Moines Police Department
06.2000 - 08.2009Read More
Kaplan University
Associate of Applied Science from Criminal Justice
Read More
Education and Training
Recently attended class on Bomb Prevention and Surveillance provided by Department of Homeland Security.