Experienced Logistics Coordinator who is very organized, has outstanding customer service skills, and understands the importance of paying attention to details. I look forward to contributing my skills and experiences to your organization if given the opportunity.
Overview
17
17
years of professional experience
Work History
Distribution Coordinator
Canon Solutions, Previously Oce
01.2010 - Current
Coordinate, plan, and execute distribution of all deliveries for the Midwest as per company guidelines
Communicate with the Sales team to be sure all special orders/needs are set up on behalf of the customer
Prepare and maintain distribution documentation for management
As the main contact with customer and transportation teams, learned all aspects of the business enabling a successful resolution of any issues
Consistently reviewing and making recommendations for improvements to the distribution process
Senior Technician
Oce
03.2005 - 12.2009
Managed team that setup new and reconditioned copiers
Attended training throughout the year to stay up-to-date on all products
Provided telephone Technical Support to all installers on job site, as well as customers after installation
Managed inventory for all parts and supplies
Created management reports to verify daily productivity of all technicians
Education
Internal Corporate Training
Skills
Excellent time Manager
Effective upward and downward communication
Team player with the ability to operate independently
Effective listening skills that help get to the core of customer concerns