Michael Stark
Brookfield,WI
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Organic Juice Production Assistant
Nourish
11.2020 - Current
- Filled out daily shift log to record amount of food prepared, used and leftover.
- Kept juice case stocked with fresh selections and arranged to entice orders.
- Contributed ideas during staff meetings for ways to improve operational efficiency or enhance the customer experience.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Operated commercial juicing equipment safely and effectively, minimizing downtime due to maintenance issues.
- Boosted customer satisfaction by efficiently preparing and serving high-quality juice blends.
- Optimized ingredient usage by accurately measuring portions for consistent flavor profiles across all menu items.
- Maintained a clean and organized workspace, ensuring compliance with health codes and regulations.
Kitchen Manager
Pre Post Nutrition
10.2017 - 06.2020
- Reviewed and analyzed kitchen performance to verify gaps and observe continuous improvement.
- Increased overall profitability with effective budget management, including cost control strategies for purchasing and labor expenses.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Consistently met or exceeded local health department inspection requirements through diligent adherence to safety protocols and maintaining thorough documentation records.
- Developed and maintained professional relationships with suppliers to acquire high-quality ingredients and products with reasonable prices.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Utilized advanced culinary techniques to create visually appealing dishes that delighted guests while maintaining the highest of quality standards.
Delivery Driver
Ming's Chinese Restaurant
01.2015 - 09.2017
- Minimized company liability and risks to loads by obeying traffic laws.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Boosted overall efficiency by effectively managing multiple tasks simultaneously, such as loading and unloading vehicles, route planning, and paperwork completion.
- Fostered positive working relationships with regular customers.
Photography Department Manager
Walgreens
10.2012 - 08.2016
- Developed and implemented useful inventory management strategies to maximize sales and reduce costs.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Implemented quality control measures that resulted in improved products or services within the department offerings.
- Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Defined clear targets and objectives and communicated to other team members.
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
Delivery Driver
Toppers Pizza
05.2008 - 08.2016
- Minimized company liability and risks to loads by obeying traffic laws.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
- Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
Dryer
Brookfield Car Wash
04.2006 - 06.2010
- Maintained car detailing equipment and supplies in optimal condition for daily demands.
- Utilized high-pressure washers to clean vehicles and equipment.
- Upheld company reputation for outstanding service by consistently delivering thorough, polished vehicle finishes within tight deadlines.
- Reported daily work progress and encountered problems to management.
- Organized vehicle and equipment storage spaces, removing trash and wiping down surfaces.
- Reduced wait times for customers by promptly attending to incoming vehicles needing drying services.
- Consistently followed safety protocols when working around moving vehicles and using equipment.
Education
High School Diploma -
Brookfield East High School
Brookfield, WI06.2008
Skills
- Dependable and Cooperative
- Safe Food Handling
- Staff education and training
- Sales and Upselling
- Complaint resolution
- Advanced Fruit Knowledge
- Food Production Processes
- Order and Refund Processing
- Time management skills
- Teamwork and Collaboration
- POS System Operation
- Transportation Logs
Certification
- Serve Safe Kitchen Management License
Timeline
Organic Juice Production Assistant
Nourish
11.2020 - Current
Kitchen Manager
Pre Post Nutrition
10.2017 - 06.2020
Delivery Driver
Ming's Chinese Restaurant
01.2015 - 09.2017
Photography Department Manager
Walgreens
10.2012 - 08.2016
Delivery Driver
Toppers Pizza
05.2008 - 08.2016
Dryer
Brookfield Car Wash
04.2006 - 06.2010
High School Diploma -
Brookfield East High School
- Serve Safe Kitchen Management License
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