Overview
Work History
Education
Skills
Timeline
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Michael Steinmacher

Spring Hill,Florida

Overview

7
7
years of professional experience

Work History

Relationship Banker 1

Regions
03.2024 - Current
  • Developed and maintained strong customer relationships by providing personalized financial solutions to meet clients' needs.
  • Collaborated with team members to achieve sales targets and enhance overall branch performance.
  • Implemented marketing strategies to attract new customers and expand the branch's client base.
  • Provided excellent customer service and relationship building with clients in a banking environment.
  • Processed customer transactions accurately and efficiently.
  • Handled customer inquiries and resolved issues to ensure a positive banking experience.
  • Managed cash handling and maintained compliance with banking regulations.
  • Conducted detailed account analysis to identify opportunities for upselling additional services.

Electrical Technician

Mister Sparky
03.2022 - 02.2024
  • Diagnosed and repaired electrical systems to ensure optimal performance and safety compliance.
  • Conducted routine maintenance on electrical equipment, enhancing reliability and reducing downtime.
  • Managed inventory of electrical components, ensuring timely availability for repairs and installations.
  • Installed electrical conduit and wiring for power, controls, and lighting.
  • Replaced faulty wiring, switches and circuit breakers to reduce fire risks, boost service capacity and increase versatility.
  • Provided exceptional customer service by promptly addressing client concerns and offering solutions to maintain satisfaction.

Service Writer

Spring Hill Florida
10.2021 - 02.2022
  • Provided administrative support to service department by answering phones, ordering parts, and completing repair orders.
  • Obtained and provided price estimates for designated work before scheduling appointments.
  • Wrote work orders, scheduled work, and contacted customers.
  • Managed inventory of parts, scheduled customer appointments and ensured customer satisfaction.
  • Suggested add-on sales and service upsells to customers.
  • Answered customer inquiries about products and services provided and promoted installation sales and services.
  • Assisted Service Manager with daily operations in fast-paced shop environment.
  • Met with customers requiring servicing and repairs, discussed requirements and provided cost estimates.
  • Reviewed each job to ensure that services complied with customer specifications.
  • Completed contract forms, prepared change of address records, strong time management and issued service discontinuance orders using computers.

Construction Worker

RJ construction
09.2020 - 01.2021
  • Applied and enforced OSHA mandates to maintain worksite health and safety.
  • Communicated with site supervisors and team members to complete projects on schedule.
  • Located, measured, and marked site locations using measuring and marking equipment.
  • Put up and took apart scaffolding, bracing, and other temporary structures.
  • Loaded and unloaded construction materials from trucks to specified work areas.
  • Recommended changes to current or specified working procedures or conditions to increase efficiency after obtaining approval from client.
  • Followed construction plans and instructions from the foreman.
  • Gathered and organized tools or equipment and disposed of trash to clean and prepare worksites.
  • Assisted craft workers such as carpenters and masons in performing job functions.

Lead Cashier

Maverik
08.2018 - 08.2020
  • Directed activities of store personnel to accurately process and report sales transactions.
  • Liaised with supervisor to implement cash control, inventory control, and security procedures.
  • Balanced cash drawer, verified cash transfers, and maintained electronic document to generate daily reports.
  • Completed open and close functions to secure funds and properly conduct safe deposits.
  • Recommended additional products or services to promote loyalty and guest service programs.
  • Executed resets and planograms to highlight sales and promotional events.
  • Stayed informed of new or existing products to better serve guests.
  • Replenished merchandise to meet shelf and table standards.
  • Trained new cashiers and cross-trained other associates to drive results and achieve performance goals.
  • Listened to customer complaints, resolved issues, and escalated complex concerns to assistant manager for resolution.
  • Assisted cashiers in balancing cash till at close of shift.
  • Set up and broke down cash drawers daily, counted funds, identified total discrepancies, and resolved problems with cashiers.
  • Trained cashiers on store policies and performance standards to maintain optimal customer service levels.
  • Directed team to maintain consistent stock levels and organized shelving around cashier areas.

Education

GED -

Nature Coast High School
08.2011

Certificate - undefined

College of Western Idaho
08.2015

Skills

  • Service upsells
  • Customer service
  • Sales transactions
  • Product and service knowledge
  • Estimating
  • Product sales
  • Inbound call answering

Timeline

Relationship Banker 1

Regions
03.2024 - Current

Electrical Technician

Mister Sparky
03.2022 - 02.2024

Service Writer

Spring Hill Florida
10.2021 - 02.2022

Construction Worker

RJ construction
09.2020 - 01.2021

Lead Cashier

Maverik
08.2018 - 08.2020

Certificate - undefined

College of Western Idaho

GED -

Nature Coast High School

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Michael Steinmacher