Michael Steinmacher
Spring Hill,Florida
Overview
7
7
years of professional experience
Work History
Relationship Banker 1
Regions
03.2024 - Current
- Developed and maintained strong customer relationships by providing personalized financial solutions to meet clients' needs.
- Collaborated with team members to achieve sales targets and enhance overall branch performance.
- Implemented marketing strategies to attract new customers and expand the branch's client base.
- Provided excellent customer service and relationship building with clients in a banking environment.
- Processed customer transactions accurately and efficiently.
- Handled customer inquiries and resolved issues to ensure a positive banking experience.
- Managed cash handling and maintained compliance with banking regulations.
- Conducted detailed account analysis to identify opportunities for upselling additional services.
Electrical Technician
Mister Sparky
03.2022 - 02.2024
- Diagnosed and repaired electrical systems to ensure optimal performance and safety compliance.
- Conducted routine maintenance on electrical equipment, enhancing reliability and reducing downtime.
- Managed inventory of electrical components, ensuring timely availability for repairs and installations.
- Installed electrical conduit and wiring for power, controls, and lighting.
- Replaced faulty wiring, switches and circuit breakers to reduce fire risks, boost service capacity and increase versatility.
- Provided exceptional customer service by promptly addressing client concerns and offering solutions to maintain satisfaction.
Service Writer
Spring Hill Florida
10.2021 - 02.2022
- Provided administrative support to service department by answering phones, ordering parts, and completing repair orders.
- Obtained and provided price estimates for designated work before scheduling appointments.
- Wrote work orders, scheduled work, and contacted customers.
- Managed inventory of parts, scheduled customer appointments and ensured customer satisfaction.
- Suggested add-on sales and service upsells to customers.
- Answered customer inquiries about products and services provided and promoted installation sales and services.
- Assisted Service Manager with daily operations in fast-paced shop environment.
- Met with customers requiring servicing and repairs, discussed requirements and provided cost estimates.
- Reviewed each job to ensure that services complied with customer specifications.
- Completed contract forms, prepared change of address records, strong time management and issued service discontinuance orders using computers.
Construction Worker
RJ construction
09.2020 - 01.2021
- Applied and enforced OSHA mandates to maintain worksite health and safety.
- Communicated with site supervisors and team members to complete projects on schedule.
- Located, measured, and marked site locations using measuring and marking equipment.
- Put up and took apart scaffolding, bracing, and other temporary structures.
- Loaded and unloaded construction materials from trucks to specified work areas.
- Recommended changes to current or specified working procedures or conditions to increase efficiency after obtaining approval from client.
- Followed construction plans and instructions from the foreman.
- Gathered and organized tools or equipment and disposed of trash to clean and prepare worksites.
- Assisted craft workers such as carpenters and masons in performing job functions.
Lead Cashier
Maverik
08.2018 - 08.2020
- Directed activities of store personnel to accurately process and report sales transactions.
- Liaised with supervisor to implement cash control, inventory control, and security procedures.
- Balanced cash drawer, verified cash transfers, and maintained electronic document to generate daily reports.
- Completed open and close functions to secure funds and properly conduct safe deposits.
- Recommended additional products or services to promote loyalty and guest service programs.
- Executed resets and planograms to highlight sales and promotional events.
- Stayed informed of new or existing products to better serve guests.
- Replenished merchandise to meet shelf and table standards.
- Trained new cashiers and cross-trained other associates to drive results and achieve performance goals.
- Listened to customer complaints, resolved issues, and escalated complex concerns to assistant manager for resolution.
- Assisted cashiers in balancing cash till at close of shift.
- Set up and broke down cash drawers daily, counted funds, identified total discrepancies, and resolved problems with cashiers.
- Trained cashiers on store policies and performance standards to maintain optimal customer service levels.
- Directed team to maintain consistent stock levels and organized shelving around cashier areas.
Education
GED -
Nature Coast High School
08.2011
Certificate - undefined
College of Western Idaho
08.2015
Skills
- Service upsells
- Customer service
- Sales transactions
- Product and service knowledge
- Estimating
- Product sales
- Inbound call answering
Timeline
Relationship Banker 1
Regions
03.2024 - Current
Electrical Technician
Mister Sparky
03.2022 - 02.2024
Service Writer
Spring Hill Florida
10.2021 - 02.2022
Construction Worker
RJ construction
09.2020 - 01.2021
Lead Cashier
Maverik
08.2018 - 08.2020
Certificate - undefined
College of Western Idaho
GED -
Nature Coast High School