Michael Stephenson
Seat Pleasant,MD
Summary
Experienced warehouse driver and stock worker who is reliable and timely is seeking a position to utilize exceptional skills in providing excellent safety and accurate documentation of all incoming and outgoing merchandise. A person who is ready to start work immediately and has reliable transportation to get to and from work on time for every work assignment. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
1
1
Certification
Work History
House Banquet and Kitchen Aide
HHM Hotels Country Inn and Suites
01.2024 - Current
- Maintained a clean working environment by consistently washing dishes and completing daily cleaning tasks.
- Operated standard kitchen equipment with a focus on safety and sanitation.
- Cleaned and organized kitchen stations to promote team efficiency.
- Performed workplace safety through careful adherence to established procedures for handling sharp utensils, hot surfaces, and heavy equipment.
- Provided exceptional customer service when needed, responding diplomatically to guest concerns or requests.
- Developed strong time-management skills, balancing multiple responsibilities while focusing on task completion throughout shifts.
- Collaborated effectively with team members to ensure smooth operations during high-volume periods such as holidays or special events.
- Contributed to a positive work atmosphere through effective communication with colleagues and supervisors.
- Demonstrated versatility within the kitchen, easily adapting to various roles depending on staff needs each shift.
- Managed inventory levels by regularly conducting stock checks and informing management of shortages.
- Managed time to juggle multiple tasks simultaneously with ease.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Ensured compliance with food safety regulations by properly storing ingredients and maintaining cleanliness standards throughout the kitchens.
House Banquet
Marriott Crystal City
09.2022 - 01.2024
- Set up and tear down several tables, chairs, and other banquet items as assigned.
- Maintain cleanliness and organization of any banquet room, hallways storage, and service areas.
- Monitored event progress closely, making necessary adjustments to stay on schedule without sacrificing quality or guest enjoyment.
- Routinely inventorying and caring for banquet supplies such as linens, chairs, glassware, flatware, and decorations.
- Followed up with customers to see if they were satisfied with my company’s work performance.
- Help to maintain a customer-friendly atmosphere to attract repeat customers.
- Provided exceptional customer service throughout events, consistently receiving positive feedback from guests and clients.
- Maintained clean and organized banquet spaces, adhering to strict hygiene standards for guest safety.
- Streamlined communication between kitchen staff and servers, resulting in efficient food preparation and service during events.
- Coordinated with the catering team for seamless event execution, ensuring on-time service and meal delivery.
Business Owner
Self-Employed Floor Installer and Business Owner, New Image Floor Design, LLC
07.2016 - 02.2020
- Employment Type: July 2016
- Great customers by appointment and measure floors for estimated installation
- Collect payment and schedule work for in-home or office installation of carpet or hardwood flooring.
- Delivered customer materials and performed floor repairs and installation as scheduled
- Provided receipts, invoices, and estimates of all transactions of payment for customers and accountant
- Followed up with customers to see if satisfied with the company’s work performance
- Maintained a customer-friendly relationship to attract repeat customers
Receiver and Loader
Lamar & Wallace, LLC
03.2019 - 07.2019
- Employment Type: Company When Out of Business
- Assist customers in the pickup of supplies and materials
- Load and unload trucks of their incoming and outgoing doors and windows
- Deliver customer orders by way of 26 Ft
- Truck size to various locations throughout the Metropolitan areas
- Pull tickets from the manifest of incoming orders for customer pickup
- Able to work at a fast pace while lifting heavy doors and materials by hand
- Can maintain a friendly and calm demeanor when dealing with difficult customers
- Maintained a clean and organized receiving area, enhancing workflow and productivity.
- Unloaded pallets and deliveries and organized products in the warehouse.
- Managed inventory levels effectively through accurate data entry and record-keeping practices.
- Compare shipping orders and invoices against contents received to verify accuracy.
- Improved communication with suppliers, resulting in better coordination of incoming shipments.
- Established strong relationships with vendors, leading to improved order accuracy and delivery times.
Floor Mechanic
Local Union 1897, Carpenters Union in Philadelphia, PA
06.2012 - 10.2018
- Employment Type: June 2012
- Skillful reading plans and accurately identifying take-offs
- Performed inspection and final walkthrough of job sites
- Estimated labor, materials, and time requirements by studying proposals, plan specifications, and other related documents
- Established continuous friendships with other contractors/suppliers/vendors locally and regionally
- Able to communicate well-written and orally with the estimating and management teams as needed
- Very punctual, mature, and a self-motivated worker
- Work well under pressure and still able to meet deadlines
- Articulate and able to write and speak English
Education
Safe Serve Cooking Certificate - Kitchen And Cooking Safety
Prince George's Community College
Largo, MD05.2024
CDL Class A License - CDL Certification
All-State Careers Training School
Baltimore, MD07.2016
High School Diploma -
Murfreesboro High School
Ahoskie, NC05.1985
Skills
Friendly, Positive Attitude
Teamwork and Collaboration
Customer Service
Problem-Solving
Attention to Detail
Flexible and Adaptable
Dependable and Responsible
Multitasking Abilities
Calm Under Pressure
Organization and Time Management
Verbal Communication
References
Furnished upon request.
Extracurricular Activities
Employee of the Month of September 2023 Marriott International Member of the Local Carpenter’s Union 1891 Mosaic Masonry Meridian Lodge 4 Baltimore MD Volunteer Cook at Reid Temple AME Church
Certification
- Certified Cooking, 2024
Additional Information
I was employee of the month at Marriott in September 2023 for providing excellent customer service.
Timeline
House Banquet and Kitchen Aide
HHM Hotels Country Inn and Suites
01.2024 - Current
House Banquet
Marriott Crystal City
09.2022 - 01.2024
Receiver and Loader
Lamar & Wallace, LLC
03.2019 - 07.2019
Business Owner
Self-Employed Floor Installer and Business Owner, New Image Floor Design, LLC
07.2016 - 02.2020
Floor Mechanic
Local Union 1897, Carpenters Union in Philadelphia, PA
06.2012 - 10.2018
Safe Serve Cooking Certificate - Kitchen And Cooking Safety
Prince George's Community College
CDL Class A License - CDL Certification
All-State Careers Training School
High School Diploma -
Murfreesboro High School
- Certified Cooking, 2024
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