Michael Sterling
PEMBROKE PINES,Florida
Overview
3
3
years of professional experience
1
1
Certification
Work History
Delivery Driver
Disla Flowers
Miramar, Florida
03.2022 - Current
- Delivery Coordination: Planning and organizing delivery routes to ensure timely deliveries.
Coordinating with the shop to schedule deliveries based on priority and customer requests. - Customer Service: Interacting with customers in a attentive and professional manner.
Handling customer inquiries and concerns regarding deliveries.
Ensuring a positive delivery experience to maintain customer satisfaction.
- Product Handling: Ensuring that flowers and arrangements are handled with care to prevent damage.
Verifying the accuracy of orders before leaving the shop.
Safely loading and unloading floral arrangements from the delivery vehicle.
- Delivery Documentation: Maintaining accurate records of deliveries, including recipient information and delivery times.
Obtaining signatures or proof of delivery from recipients.
- Compliance with Safety Regulations: Following traffic laws and safety regulations while driving.
Adhering to shop policies and procedures for safe delivery practices.
Ensuring the safety of the delivery vehicle's contents during transport.
Warehouse Worker
Capri Shipping & Logistics
Pembroke Pines, Florida
06.2021 - 08.2023
- Inventory Management: Tracking and managing inventory levels.
Conducting regular stock checks.
Ensuring accurate inventory records are maintained.
- Order Fulfillment: Picking, packing, and shipping orders.
Verifying the accuracy of orders before dispatch.
Coordinating with shipping carriers for timely delivery.
- Receiving and Processing Shipments: Inspecting and verifying incoming shipments. Inspecting products for quality and in accordance with specifications.
Unloading, sorting, and organizing products.
Logging and reporting any discrepancies or damages. Reporting quality issues to management.
- Warehouse Organization: Maintaining a clean, organized, and safe warehouse environment.
Implementing efficient storage solutions.
Labeling and arranging products systematically.
- Operating Equipment: Operating forklifts, pallet jacks, and other warehouse machinery.
Ensuring proper maintenance and safety checks of equipment.
Following safety protocols while operating machinery. - Documentation and Reporting: Preparing and maintaining shipment and inventory reports.
Updating warehouse management systems with relevant data.
Communicating effectively with other departments and management regarding inventory status and issues.
Line Cook
Pollo Tropical
PEMBROKE PINES, Florida
07.2023 - 02.2024
- Food Preparation: Preparing ingredients for cooking, such as chopping vegetables, marinating meats, and measuring ingredients.
Following recipes and procedures to ensure consistent quality and taste. - Cooking: Operating cooking equipment, including fryers, ovens.
Monitoring food while cooking to ensure proper preparation. Assembling dishes according to menu specifications. - Maintaining Cleanliness and Hygiene: Keeping the cooking area, utensils, and equipment clean and sanitized.
Adhering to food safety and sanitation standards to prevent contamination and ensure customer safety.
Disposing of waste properly and maintaining an organized work station. - Team Collaboration: Communicating effectively and coordinating with other staff to ensure timely preparation and food orders.
Assisting with other tasks as needed, such as restocking supplies and assisting with inventory management. - Cash Handling: Accurately processing customer transactions, handling cash, credit and debit payments, and providing receipts. Ensuring a positive customer experience by offering friendly and efficient service, answering customer inquiries, and resolving any issues.
Education
High School Diploma -
West Broward High School
06-2024
Skills
- Equipment Operation
- Customer Service
- Cash Handling
- Fluent in french
- Fluent in creole
- Shipping and receiving
- Order Picking
- Forklift Operation
Certification
Forklift Operator Safety training
Timeline
Line Cook
Pollo Tropical
07.2023 - 02.2024
Delivery Driver
Disla Flowers
03.2022 - Current
Warehouse Worker
Capri Shipping & Logistics
06.2021 - 08.2023
High School Diploma -
West Broward High School
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