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Overview
Work History
Education
Skills
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Michael Stewart

Ladson,SC

Summary

  • Safety-conscious School Bus Driver with 1 years in school bus transportation work and high regard for student safety. Transported large school district's students on daily routes and field trips and earned high safety ratings every year. Excellent driving and communications skills leading to outstanding results. Well-regarded school bus driver that offers clean driving history and strong safety record. Gets along well with students, bus monitors and teachers. Compassionate with students and great at resolving conflicts. Keeps bus clean and well-maintained with daily care. Careful School Bus Driver attentive to road rules, school schedules and students' needs. Maintains daily schedules with good driving abilities and understanding of local traffic flows. Protects students by operating bus safely and controlling student behavior. Hardworking employee enthusiastic about learning transportation field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
  • Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Experienced customer service representative with proven track record driving high customer satisfaction and creating positive customer experiences. Proficient in using various customer service software programs and offers strong knowledge of customer service best practices. Highly organized, reliable and attentive to customer needs. Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences. Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking Roofing Laborer with safety-driven and team-oriented mindset. Always willing to go above and beyond to complete jobs to customer satisfaction. Skillful in reading drawings and following orders with accuracy and efficiency.
  • Entry-level education professional trained in teaching, exercise safety and equipment management. Eager to improve fitness in young people. Skilled implementer of diverse instruction methods for cultivating fruitful learning environment for all. Positively motivates students with individual guidance and empathetic mentorship.
  • Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Knowledgeable floor associate skilled at building connections with customers to promote products. Excellent communication skills combined with analytical and attentive nature. Dedicated to keeping stock levels optimal and merchandising items to drive sales. Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
  • Customer-oriented Concession Stand Worker exceptionally talented at maintaining top-rate customer service standards during high-volume, fast-paced operations. Successfully operates cash registers, prepares customer orders and organizes work stations. Tidy and hardworking individual possessing outstanding communication skills. Hospitable individual with expertise in safe food preparation. Versed in menu development and payment collection. Accurately takes orders and prepares daily food items to satisfy customers.

Overview

35
35
years of professional experience

Work History

School Bus Driver

1st Student
10.2023 - Current
  • Developed positive relationships with students, faculty and parents to support continuous rapport and communication.
  • Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
  • Transported passengers safely along prescribed routes according to tight schedules.
  • Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
  • Maintained State driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
  • Inspected emergency equipment and verified safe working order for student and driver use.
  • Reported vehicle maintenance and repair issues to appropriate personnel for timely resolution.
  • Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
  • Obeyed federal, State and local traffic laws and regulations to enable safe transportation outcomes for participants.
  • Communicated information to parents to promote good communication and transparency.
  • Demonstrated strict adherence to safety regulations and traffic laws to safeguard passengers.
  • Assisted students with boarding and exiting bus to reduce safety issues.
  • Drove bus along assigned route, picking up students.
  • Supervised students during loading, unloading and on bus.
  • Worked closely with school administration and transportation to maintain smooth operations.
  • Created and enforced bus rules and kept expectations posted.
  • Operated CB radio and bus PA system to make announcements and stay abreast of traffic conditions.
  • Executed proper and timely loading and unloading of passengers.

Seasonal Floor Associate

Walmart
01.2022 - Current
  • Displayed merchandise by arranging in appealing ways to boost sales.
  • Answered questions about store policies and addressed customer concerns.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Increased sales and customer satisfaction through personalized servicing.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Located merchandise across various stores to address customer needs.
  • Informed customers of current store promotions to encourage additional sales purchases.
  • Maintained excellent communication, cleanliness, and safety standards on work sites and projects, boosting customer satisfaction ratings 95%.
  • Worked with loss prevention in monitoring shopper behavior.
  • Fishing licenses
  • Electronic Devices
  • Maintained excellent communication, cleanliness, and safety standards on work sites and projects, boosting customer satisfaction ratings 95%

Customer Service Representative

NCO
06.2000 - 08.2009
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
  • Provided primary customer support to internal and external customers
  • Provided information regarding charge accounts and loyalty programs
  • Responded to customer requests for products, services and company information
  • Answered customer telephone calls promptly to avoid on-hold wait times
  • Quickly and accurately answered customer questions, suggested effective solutions and resolved issues to increase customer satisfaction Number%
  • Optimized customer support by establishing collaborative service environment
  • Trained new personnel regarding company operations, policies and services
  • Educated customers about billing, payment processing and support policies and procedures
  • Met customer call guidelines for service levels, handle time and productivity.

Concessions Worker

Citadel Mall Stadium
12.1997 - 08.1999
  • Consistently provided friendly service to promote better customer engagement
  • Prepared quality products while maintaining proper food safety practices, portion control and presentation within service goal times
  • Maintained clean, organized workspace according to operational standards
  • Supported team members with various needs depending on customer influx and demand
  • Taught basics of snack bar operations to new employees, building individual confidence in performance of duties
  • Handled cash and processed payments, sorting bills and maintaining records of transactions
  • Served snacks requiring specific care, refrigeration and preparation upon purchase
  • Served drinks and snacks to patrons, maintaining professionalism and supporting individual needs
  • Established rapport with new and recurring customers, remembering specific requests and providing specialty concessions for individuals.

Food Service Team Member

Bojangles
06.1995 - 08.1998
  • Prepared food orders to support waitstaff and other team members
  • Distributed food during busy peak periods to drive customer satisfaction
  • Kept register accurate through correct billing, payment processing and cash management practices
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity
  • Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples and response to particular requests
  • Sanitized tables, high chairs and drink fountain areas after customer use and periodically throughout day
  • Made food according to standard recipes with requested changes for customer satisfaction
  • Replenished condiments, beverages and supplies while maintaining cleanliness of service areas
  • Learned other teammates' work tasks to train as backup
  • Cooked batches of food according to standard recipes
  • Sanitized dining ware and kitchen equipment according to health code standards
  • Maintained clean, trash-free workspaces to maximize productivity and safety
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.

Construction Worker

Ralph Stewart Roofing LLC
05.1990 - 08.1994
  • Loaded, unloaded and moved material to and from storage and production areas
  • Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs
  • Gathered and disposed of worksite debris to remove safety hazards
  • Assisted with successful, time-sensitive renovations of various structures.

Education

No Degree - Phyiscal Education

Johnson C Smith University
Charlotte, NC
06.2004

No Degree - Criminal Justice

South Carolina State University
Orangeburg, SC
06.2004

High School Diploma -

St.Andrews High School
Charleston, SC
06.1999

Skills

  • Inbound and Outbound Calling
  • Sales expertise
  • Staff education and training
  • Creative problem solving
  • Stocking and replenishing
  • Money handling abilities
  • Service standard compliance
  • Service Standard Compliance
  • Customer Consulting
  • Problem-Solving Ability
  • Microsoft Word
  • Managing Multiple Tasks
  • Route Logs
  • Safe Driver Training
  • Over the Road Trucking
  • GPS and Route Planning
  • Map Reading Expertise
  • Local Traffic Laws
  • Operational Safety
  • Traffic Routing Procedures
  • Air Brake Certification
  • Class-B Roll Off Driver
  • Traffic Law Compliance
  • Defensive Driving Practices
  • School District Compliance
  • Two-Way Radio Operation
  • Pre- and Post-Trip Inspections
  • Licensing Requirements
  • Effective Communication Skills
  • Passenger Assistance
  • Student Behavior Management
  • Local Routes Understanding
  • Passenger Safety
  • Customer Satisfaction
  • School Crossing Regulations
  • Local and State Regulations
  • Federal and State Driving Regulations
  • Arrival and Departure Duties
  • GPS Mapping
  • Team Meetings
  • Student Interaction
  • DOT Inspections
  • Customer Relationships
  • School Bus Policies
  • DOT Requirements
  • Defensive Strategies

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

You miss 100% of the shots you never take.
Wayne Gretzky

Timeline

School Bus Driver

1st Student
10.2023 - Current

Seasonal Floor Associate

Walmart
01.2022 - Current

Customer Service Representative

NCO
06.2000 - 08.2009

Concessions Worker

Citadel Mall Stadium
12.1997 - 08.1999

Food Service Team Member

Bojangles
06.1995 - 08.1998

Construction Worker

Ralph Stewart Roofing LLC
05.1990 - 08.1994

No Degree - Phyiscal Education

Johnson C Smith University

No Degree - Criminal Justice

South Carolina State University

High School Diploma -

St.Andrews High School

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