Michael Stewart
Auburndale,FL
Summary
I am a dedicated professional with over twenty years of experience in adapting to meet employers' ever-changing needs. This adaptability helps me find diverse and innovative solutions to any problem. Being adaptable is a valuable trait that can be applied in any workplace.
As an innovative and forward-thinking Events Director with 23 years of experience, I have successfully led many high-impact events. I am passionate about public relations and marketing, and I possess strong analytical and project management skills that contribute to vibrant and fiscally successful events. I excel in recruiting and hiring top talent, delivering timely solutions to problems, and mobilizing engaged and loyal corporate teams. I am committed to customer focus, clear communication, and satisfying attendees' experiences.I am a dedicated professional with over twenty years of experience adapting and adjusting to meet employers' ever-changing needs. These skills aid in finding diverse and unexpected solutions to any problem. Being adaptable is an I am a dedicated professional with over twenty years of experience in adapting to meet employers' ever-changing needs. This adaptability allows me to find diverse and innovative solutions to any problem, making it a valuable trait applicable in any workplace.
Overview
26
26
years of professional experience
Work History
Director of Academic Affairs
The Osler Institute
03.2010 - Current
- Develop strategies to improve customer service, drive sales, and increase profitability.
- Ensure customer needs are met and complaints are resolved quickly and efficiently.
- Implementing changes to maintain and improve performance
- Consistently monitor employee performance, ensuring the company's ultimate goal is met.
- Organized and allocated resources required to meet the needs of thousands of students and hundreds of faculty instructors.
Medical Education Event Coordinator
The Osler Institute
12.2002 - Current
- Recruit medical faculty to present specific topics during a week-long seminar designed to prepare resident doctors to pass their board exam
- Draft a schedule for the seminar breaking each topic into 1-hour sessions over the seven 10-hour days
- Obtain and review all faculty doctor disclosure forms and PowerPoint presentations identifying conflicts of interest before the live seminar so that they can be resolved according to ACCME and AMA guidelines
- Arrange and schedule all faculty travel to and from the seminar
- Travel to the hotel in which the seminar will take place with all necessary staff to facilitate the event
- Assist the AV/Technical department with setting up the conference room in which the seminar will be held (running cords for power, setting up screens, adjusting sound system, etc.)
- Contact all faculty doctors to make sure that they have successfully arrived at the seminar hotel and that they are prepared to speak at their designated time
- Actively resolve any scheduling issues due to weather, presenter cancellation/delay, technical difficulties etc
- Register each resident doctor and explain all the details they need in order to successfully participate in the seminar
- Record any issues that arise at course so that they can be presented to the ACCME department after the course is complete
- Collaborate with other coordinators and the ACCME director to brainstorm solutions for those issues so that they can be used to reach more successful outcomes at future seminars.
Store Manager
Wireless Retail
05.1999 - 12.2002
- Managing the store, both retail and company, staff, and inventory
- Creating employee schedules and responsibilities to employees, checking to see if these responsibilities and assignments are carried through in the store
- Recruiting, interviewing, and training staff at the store
- Helping to create advertising campaigns to attract new customers.
- Managed store employees successfully in a fast-paced environment through proactive communication and positive feedback.
- Maintained proper product levels and inventory controls for merchandise and organized the backroom to facilitate effective ordering and stock rotation.
- Completed point-of-sale opening and closing procedures.
- Managed inventory control, cash control, and store opening and closing procedures.
Education
Associate of Applied Business - Business Management
Indiana State University
Terre Haute, INSkills
- Leadership/Management
- Organization
- Problem-Solving
- Adaptability
- Positive Teamwork and Collaboration
- Registration management
- Detail orientation
- Project Management
- Hospitality Management
- Marketing strategy
- Client Relationship Management
- Professionalism
Timeline
Director of Academic Affairs
The Osler Institute
03.2010 - Current
Medical Education Event Coordinator
The Osler Institute
12.2002 - Current
Store Manager
Wireless Retail
05.1999 - 12.2002
Associate of Applied Business - Business Management
Indiana State University
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