Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michael Stipanovic

Williamsburg,PA

Summary

Driven restaurateur and baker with a proven track record at Bella Terra, excelling in customer satisfaction and team collaboration. Mastered hygiene practices and cash handling, significantly enhancing operational efficiency. Known for developing engaging community events, leading to increased repeat business. Showcases strong verbal communication and a knack for fostering positive customer interactions.

Overview

13
13
years of professional experience

Work History

Restaurant Team Member

Bella Terra
02.2023 - Current
  • Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
  • Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
  • Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
  • Arrived to work in uniform and presentable in appearance to meet restaurant standards.

Baker

Bella Terra
02.2023 - Current
  • Produced consistently high-quality baked goods for customers.
  • Complied with health and safety codes to protect staff and customers.
  • Operated and maintained bakery equipment, including ovens and mixers.
  • Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.

Restaurant Owner

Bird's Nest Farm Cafe & Bakery
03.2011 - 04.2016
  • Managed payroll, daily deposits, and cost controls.
  • Supervised daily restaurant operations, ensuring smooth workflow and timely resolution of any issues that arose.
  • Set employee schedules, delegated work, and monitored food quality and service performance.
  • Maintained positive relationships with local community and government officials.
  • Optimized menu offerings based on customer feedback, leading to better sales performance and high levels of repeat business.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Developed unique events and special promotions to drive sales.

Education

No Degree - Business

Hagerstown Community College
Hagerstown, MD

High School Diploma -

South Hagerstown High School
Hagerstown, MD
06.1976

Skills

  • Strong teamwork
  • Customer interaction
  • Cleaning and sanitizing
  • Taking Orders
  • Food Preparation
  • Order Taking
  • Cash handling expertise
  • Verbal and written communication
  • Hygiene practices

Timeline

Restaurant Team Member

Bella Terra
02.2023 - Current

Baker

Bella Terra
02.2023 - Current

Restaurant Owner

Bird's Nest Farm Cafe & Bakery
03.2011 - 04.2016

No Degree - Business

Hagerstown Community College

High School Diploma -

South Hagerstown High School

Similar Profiles

CREATE PROFILE
Michael Stipanovic